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  1. 03-13-2014 07:28 AM #1
    Raist
    Player
    Raist's Avatar
    Join Date
    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    Think they meant for you to go to the support website, and not the forums. This forum is for users to assist other users. For support from SE, need to use the support website portal to generate a ticket or post in the bug reports forum if it is a bug, as explained in the guidelines posted in the welcoming sticky.

    The support site can be accessed from the "Support" button at the bottom of the launcher, or from the "Help & Support" drop menu in the Lodestone by clicking on the link for "Customer Service and Suggestions".

    Alternatively, here are direct links to their main support sites:

    https://support.na.square-enix.com (NA users)
    https://support.eu.square-enix.com (EU users)
    (0)
    Last edited by Raist; 03-13-2014 at 07:33 AM.
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