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  1. #1
    Player
    xeonotrix's Avatar
    Join Date
    Mar 2014
    Posts
    17
    Character
    Edon Xhinsuac
    World
    Faerie
    Main Class
    Archer Lv 50

    White screen crash, reboot while gaming

    it only happens with this game. I ran Furmark for 3 hours stress testing my system and no crashes. I ran Prime to stress test my cpu and no problems either. I did a test of my ram and it came fine. I checked then event log and it said that the driver stopped responding and recovered. So i reinstalled the game just in case. It happened anyways.

    I also checked my temperatures to make sure is not overheating. I'm using the latest drivers from nvidia.

    My specs:

    Intel core i5-2500k CPU@ 3.30GHz
    8.00 GB Ram
    Windows 8.1 64 bit
    Nvidia Gforce GTX 670 driver version 334.89

    (new drivers were just released. Will try with those and see what happens..)

    Event log reports:

    Log Name: System
    Source: Microsoft-Windows-Kernel-Power
    Date: 3/10/2014 10:14:40 PM
    Event ID: 41
    Task Category: (63)
    Level: Critical
    Keywords: (2)
    User: SYSTEM
    Computer: Gaming
    Description:
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>3</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2014-03-11T02:14:40.619697000Z" />
    <EventRecordID>9028</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>Gaming</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    <EventData>
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">0</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    <Data Name="BootAppStatus">0</Data>
    </EventData>
    </Event>

    ----------------------------------------

    Log Name: System
    Source: Display
    Date: 3/10/2014 6:47:54 PM
    Event ID: 4101
    Task Category: None
    Level: Warning
    Keywords: Classic
    User: N/A
    Computer: Gaming
    Description:
    Display driver nvlddmkm stopped responding and has successfully recovered.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Display" />
    <EventID Qualifiers="0">4101</EventID>
    <Level>3</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-03-10T22:47:54.000000000Z" />
    <EventRecordID>8970</EventRecordID>
    <Channel>System</Channel>
    <Computer>Gaming</Computer>
    <Security />
    </System>
    <EventData>
    <Data>nvlddmkm</Data>
    <Data>
    </Data>
    </EventData>
    </Event>
    ----------------------------------------------------------------------

    My 1st thought was that my power supply may be defective. But performing the stress test on the system proved me wrong on that. Will be testing new driver and go from there. But if this keeps happening i'm deleting the account since i already stopped the subscription.

    scratch what i said , it happened again. Bummer such a nice game.... oh well moving on to another one then.
    (0)
    Last edited by xeonotrix; 03-12-2014 at 07:46 AM. Reason: did not work