I turned in a quest for my level 12 Goldsmith, but I was on a different profession. My goldsmith got the credit for the quest, but then it disappeared from my Gear Set List and was replaced by a second level 8 Armorer.

I submitted a bug report and noted for the first time that no where can I expect a customer service response - also there is no phone number for customer service. I guess I'm spoiled by the customer service provided by Sony. I've played Final Fantasy for years and was excited about the online version. I only recently started playing the game.

While the game seems good and challenging, I am disappointed to find many times that I must speak Japanese to get some information and customer service seems hard to find.

I would really like to use my Goldsmith - will I ever see it again?? Will someone let me know?? I still have to decide if I want to continue to play this game. The game seems like a 10 and support so far - not very good