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  1. #1
    Player
    AzraelBloodborne's Avatar
    Join Date
    Mar 2014
    Posts
    5
    Character
    Azrael Bloodborne
    World
    Mateus
    Main Class
    Archer Lv 9

    Issue Regarding Substantially Low FPS

    Hello, I would like to ask if you have any suggestions/tips regarding my problems with FPS. I have updated my driver and have graphics settings on their lowest values, yet my FPS is still 5-7... As you can imagine, this severely alters my play experience and is quite frustrating... If you know anything I can do to help boost my FPS, I'd be much appreciative!
    (0)

  2. #2
    Player
    Lurkios's Avatar
    Join Date
    Aug 2013
    Posts
    422
    Character
    Lyli Hanabira
    World
    Sargatanas
    Main Class
    Arcanist Lv 70
    Let's have a look at your system specs.

    Follow the instructions here: http://help.ea.com/en/article/how-to...g-information/

    After checking the file for any personal information (generally there isn't any, but it will include account names, computer name, etc.) and removing such, paste the contents of the file you create in this thread.
    (1)

  3. #3
    Player
    Raist's Avatar
    Join Date
    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    Sounds like Intel Graphics... Game calls for a more dedicated graphics solution. If you have a two graphics card options (like nVidia Optimus design), make sure you are running on the graphics card and not Intel.
    (0)
    Last edited by Raist; 03-11-2014 at 12:28 AM.

  4. #4
    Player
    AzraelBloodborne's Avatar
    Join Date
    Mar 2014
    Posts
    5
    Character
    Azrael Bloodborne
    World
    Mateus
    Main Class
    Archer Lv 9
    Alright, here is what I got:

    Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_gdr.131030-1505)
    Language: English (Regional Setting: English)
    System Manufacturer: Hewlett-Packard
    System Model: HP 2000 Notebook PC
    BIOS: F.25
    Processor: AMD E-300 APU with Radeon(tm) HD Graphics (2 CPUs), ~1.3GHz
    Memory: 4096MB RAM
    Available OS Memory: 3682MB RAM
    Page File: 1819MB used, 2502MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.03.9600.16384 64bit Unicode


    Card name: AMD Radeon HD 6310 Graphics
    Manufacturer: Advanced Micro Devices, Inc.
    Chip type: AMD Radeon HD 6310 Graphics (0x9802)
    DAC type: Internal DAC(400MHz)
    Device Type: Full Device

    Display Memory: 2037 MB
    Dedicated Memory: 373 MB
    Shared Memory: 1664 MB
    Current Mode: 1366 x 768 (32 bit) (60Hz)

    Driver Version: 13.251.0.0
    DDI Version: 11
    Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
    Driver Model: WDDM 1.2
    Graphics Preemption: DMA
    Compute Preemption: DMA
    Miracast: Not Supported by Graphics driver
    Hybrid Graphics GPU: Not Applicable
    Power P-states: Not Applicable
    Driver Attributes: Final Retail
    Driver Date/Size: 12/13/2013 10:23:30, 1318552 bytes
    WHQL Logo'd: Yes

    To be honest, I'm not really savvy with such things, so I'm not quite sure what all this tells me.
    (0)

  5. #5
    Player
    Tokochan's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    196
    Character
    Ferah Bastet
    World
    Odin
    Main Class
    Pictomancer Lv 100
    I had the exact same fps a while ago.. It is very frustrating to play that way >.<
    However my computer was really old..so not much I could do to solve the problem >.>
    Ended up buying a new one.. But was so worth it.
    If your computers old (like 5 years or so like mine was..) I'd suggest buying a new computer or graphics card if it works with your current set up.

    Edit: oh I have seen that laptop. The graphics card is a base model... Not really ment to handle gaming. :<
    (0)
    Last edited by Tokochan; 03-11-2014 at 12:47 AM.

  6. #6
    Player
    Lurkios's Avatar
    Join Date
    Aug 2013
    Posts
    422
    Character
    Lyli Hanabira
    World
    Sargatanas
    Main Class
    Arcanist Lv 70
    Thank you for the info AzraelBloodborne, unfortunately there's not much you will able to do. Your graphics card falls a little over 40% short of FFXIV's minimum requirements. You'll need to upgrade to a more gaming-oriented system for smooth gameplay.
    (0)

  7. #7
    Player
    AlmightyBob's Avatar
    Join Date
    Sep 2013
    Posts
    25
    Character
    Moms Mabley
    World
    Excalibur
    Main Class
    Arcanist Lv 50
    I have a worse GPU and get normal fps over 25, it's that processor.
    (1)

  8. #8
    Player
    AzraelBloodborne's Avatar
    Join Date
    Mar 2014
    Posts
    5
    Character
    Azrael Bloodborne
    World
    Mateus
    Main Class
    Archer Lv 9
    I think I may simply purchase a new Laptop... Is there one which is oriented for gaming and costs $600 or less...?
    (0)

  9. #9
    Player
    Raist's Avatar
    Join Date
    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    Quote Originally Posted by AlmightyBob View Post
    I have a worse GPU and get normal fps over 25, it's that processor.
    http://www.cpubenchmark.net/laptop.html

    YIKES!! 626 Passmark score. Yeah... that CPU scores a little low on the benchmarks. Looks like you will need a new laptop. Prices are coming down though. Should be able to find a good deal now.

    If you can get at them in a store to compare them side-by-side, try to get access to the Windows Experience Index. You'll want to find something that scores at least a 7 in each test for CPU, Memory, and 3D Graphics. The scores are no longer accessible on the System Properties page in Win 8.1, but can get to them on a Win7/Win8.0 machine by going to System in Control Panel (or right-click Computer, and select Properties), and then clicking the hyperlink for "Windows Experience Index" next to the aggregate score.

    For a Win8.1 box, the scores are in XML files nested in this path:

    C:\Windows\Performance\WinSAT\DataStore

    They will likely be just a string of text if you open them in a text editor. Right-click them and "Open with" a web browser (may have to click to choose default program, just clear the check box so it doesn't actually set the browser as default, but will add it to the list for Open With). In a browser it will be organized like an HTML file and the scores will be in a section about Metrics (<Memory Metrics>). Each score will have it's own XML file with a date stamp. If none are present, you can create a set by running the benchmark from an elevated CMD prompt:

    winsat prepop
    (0)
    Last edited by Raist; 03-11-2014 at 10:04 AM.

  10. #10
    Player
    AzraelBloodborne's Avatar
    Join Date
    Mar 2014
    Posts
    5
    Character
    Azrael Bloodborne
    World
    Mateus
    Main Class
    Archer Lv 9
    Quote Originally Posted by Raist View Post
    http://www.cpubenchmark.net/laptop.html

    YIKES!! 626 Passmark score. Yeah... that CPU scores a little low on the benchmarks. Looks like you will need a new laptop. Prices are coming down though. Should be able to find a good deal now.

    If you can get at them in a store to compare them side-by-side, try to get access to the Windows Experience Index. You'll want to find something that scores at least a 7 in each test for CPU, Memory, and 3D Graphics. The scores are no longer accessible on the System Properties page in Win 8.1, but can get to them on a Win7/Win8.0 machine by going to System in Control Panel (or right-click Computer, and select Properties), and then clicking the hyperlink for "Windows Experience Index" next to the aggregate score.

    For a Win8.1 box, the scores are in XML files nested in this path:

    C:\Windows\Performance\WinSAT\DataStore

    They will likely be just a string of text if you open them in a text editor. Right-click them and "Open with" a web browser (may have to click to choose default program, just clear the check box so it doesn't actually set the browser as default, but will add it to the list for Open With). In a browser it will be organized like an HTML file and the scores will be in a section about Metrics (<Memory Metrics>). Each score will have it's own XML file with a date stamp. If none are present, you can create a set by running the benchmark from an elevated CMD prompt:

    winsat prepop
    I'll take that into consideration, thank you Raist. Though I'm very much thinking about getting an Alienware.
    (0)

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