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  1. #1
    Player
    Ragz's Avatar
    Join Date
    Mar 2011
    Posts
    237
    Character
    Aqua Resonare
    World
    Siren
    Main Class
    Marauder Lv 90

    Typing or opening linkshell window while zoning would crash FFXIV app

    This seems to be new after 1.16 patch: whenever you zone from one map server to another, if you are typing or have linkshell window open (might be other action as well that I'm not aware), FFXIV app will crash, happens 100% for me and other LS member.
    (0)
    Merlwyb is my wife~


    http://na.finalfantasyxiv.com/lodestone/character/139657

    http://www.youtube.com/user/ragzGT

  2. #2
    Moderator Baccanale's Avatar
    Join Date
    Feb 2011
    Posts
    746
    Greetings, Ragz!
    Thank you for posting your concerns about your game crashing when zoning to different areas. In order to conduct a proper investigation, it would be of great help if you filled out the following form with as much information as possible:


    Thread Title:
    Short outline explaining what sort of issue you are experiencing.

    Platform:
    Specify which version of Windows was in use to play the game.

    ISP:
    Name of ISP you use to connect to the Internet.

    Type of Internet Connection:
    Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)

    Internet Connection Speed:
    Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)

    Date & Time:
    Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)

    Frequency:
    State how frequently the issue occurs. Please select from the following.
    1.Always
    2.Sometimes
    3.Once (Did not reproduce)
    4.Unknown

    Character Name:
    Which character did the issue occur with?

    Race:
    Race of your character when the issue occurred.
    (Eleze M, Eleze F, Hyur M, Hyur F, Lalafell M, Lalafell F, Miqo'te, Roegadyn)

    World:
    World where the issue occurred.

    Class/Skill Rank:
    Class and skill rank of your character when the issue occurred.

    Physical Level:
    Physical level of your character when the issue occurred.

    Area and Coordinates:
    Area and map coordinates where the issue occurred.

    Party or Solo:
    If you were solo when the issue occurred, please write "Solo". If you were in a party, please write "Party". With alliance, please write "Alliance."
    *If you wrote "Party" or "Alliance", please also include the number of members.

    NPC Name:
    Name of NPC that your character was interacting with when the issue occurred.
    *If you were not interacting with any NPC, then please write "None".

    Monster Name:
    Name of monster that your character was battling against when the issue occurred.
    *If you were not battling against any monster, then please write "None".

    In-Game Time:
    Please list the in-game time that the issue occurred.

    Steps:
    Detailed steps on how the issue occurred.
    *Please try to include the following details.
    •What you were doing when the issue occurred. (Example: Battle, mission, quest, crafting, synthesis, etc.)
    •Please do your best to write using official terms for item names and action names. Please avoid any abbreviations or improper terms.
    •If you were using macro commands when the issue occurred, please include the details of the command.
    •In case the error message appeared when the issue occurred, please include what the message said.

    *In case you cannot post all of the information in a single post due to character limitations, please make multiple posts.

    Any information that you can provide would be greatly appreciated. Thank you again for your report!
    (0)

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