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  1. #1
    Player

    Join Date
    Feb 2014
    Posts
    73

    Missing cutscenes from the book in the Inn after skipping it for the first time.

    Time: I don't remember when was the first time, but the second time was not too long ago: 9:49 Server Time - 03/08/2014 (MM/DD/YYYY)
    Frequency: Always if you follow the steps below
    World name: Behemoth
    Character name: Mysuke Tokiwa
    NPC name: The Unending Journey (book in the Inn)
    Monster name: none
    Class/Level: SMN/SCH 37
    Party or solo: Solo and Party, doesn't matter
    In-game time: Always
    Area and coordinates: I don't remember
    Steps:
    1. If you skip a chain of cutscenes (which happens one after another non-stop but with some loading between them) you will not be able to watch all of them from the book in the Inn besides the first one.
    2. As long you there's a chain of cutscenes like a stated above you WILL miss the cutscenes forever if it's your first time watching them.
    3. Happened so far with two main scenario quests: "Into the Beast's Maw" and "All Good Things"

    Example from the first one: After you beat the boss in The Thousand Maws of Toto-Rak there's the victory scene from your party members then you can control your character again to pick the loot and commend party members, right? Ok, after you exit the dungeon there's another cutscene when the elder sylph drops from above and you use your "Echo" power to see her memories, if you skip that cutscene (before the loading to the next one) you will not be able to watch them again the Inn.

    Same thing happened on the second one (All Good Things), you see the sylph almost dying you the ground and you use your Echo power to see her memories, i skipped during that cutscene (because the duty finder pop up appeared) and i can't watch the scene showing her memories about the attack in the walking sands anymore, it's lost forever.

    Just to be sure i checked with a friend and he can re-watch the scenes just fine but he never skipped any of them on his first time.

    If you guys can't fix or aren't planning to fix anytime soon at least try to manually unlock the scenes i reported for my character and i'll try to be more careful next time (or at least until you guys fix the issue for good).

    Connection Specs
    - Type of internet connection/provider: ADSL/Vivo
    - Modem maker/model number: D-Link, don't remember the model.

    PC Specs
    -=-=-=-=- System Information -=-=-=-=-
    i5 750 2,67ghz
    16GB RAM
    GTX 760 4GB
    Windows 7 64bits
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

    Browser Information
    - Name and version of the browser currently in-use: Chrome 33.0.1750.146 m
    - Internet Explorer Version: 11

    For the other forum users please only post if it's related about the issue, i know my english sucks but i'm trying my best to report this bug so they can fix before it happens with anyone else.

    Thanks in advance.
    (5)

  2. #2
    Player
    Nekodar's Avatar
    Join Date
    Feb 2013
    Location
    Ul'dah
    Posts
    2,104
    Character
    Nyaano Nohea
    World
    Midgardsormr
    Main Class
    Conjurer Lv 70
    There are several sections within the book where cutscenes are located.
    Main Story and Duty are listed separately even if they belong to the same quest.

    Have you checked all locations in the book?
    (0)

  3. #3
    Player

    Join Date
    Feb 2014
    Posts
    73
    Quote Originally Posted by Nekodar View Post
    There are several sections within the book where cutscenes are located.
    Main Story and Duty are listed separately even if they belong to the same quest.

    Have you checked all locations in the book?
    Yes i did, actually i have several characters (one of them a lvl 50 White Mage which i didn't skip any cutscene) and it's all there to watch, i double checked myself.

    I took some screenshots from both characters so you can see the difference, both in the same section of the book (Main Scenario).

    This is my character bugged:






    And this is my old character (i don't play with it anymore) which i didn't skip any cutscene, as you can see there's more scenes to watch and they are exactly the ones i told about (The Echo memories):



    (3)

  4. #4
    Player
    XyleHarkyn's Avatar
    Join Date
    Mar 2011
    Posts
    46
    Character
    Xyle Harkyn
    World
    Sargatanas
    Main Class
    Thaumaturge Lv 60
    Adding more fuel to the fire. This is also happening with Preatorium. This is on an alt who pretty much skipped all cut-scenes.

    Broken:


    Working as intended from a different FC mate:
    (3)

  5. #5
    Community Rep Hvinire's Avatar
    Join Date
    Mar 2011
    Posts
    256
    We've discussed the issue with the QA team and it seems that this bug has already been delivered to the Dev. team who has a fix in place for patch 2.2.

    We're very sorry for the inconvenience this has caused.
    (31)
    Robert "Hvinire" Peeler - Community Team