Time Out:
There's no need for curse words in the first place. At lease make a funny creative word to replace it.

Gil spammer:
Go into your chat settings, make another box just for tells/shouts/ect.., turn off the ding sound, and there you go, you are now ignoring the spammers forever.

GM's:
You do realize they have a number of people working on this game and they each have a certain job they do to work on the game. In short, they ARE doing their jobs and being a game designer/programmer is a lot harder than you think. I should know because i'm in college to become a game designer.