Launcher Error

[Big_RT]

Hello . Just had a quick problem. I have FFXIV on PS3 and PC. Haven't had an issue yet on PS3, and up until patch 2.16 I hadn't had an issue on PC. After the patch went live I played on PC for about 2 hours when randomly I got disconnected. Wasn't able to log back in or anything, but I was able to hop right in on the PS3.

I got the game on steam and made sure my files were validated. Both times it said they weren't and redownloaded them. After that didn't work I uninstalled and reinstalled the game, and still have the "Unable to complete version check" come up. It does give these codes [30605][20448][10009][10019].

Just started happening last weekend for me. Not a total loss as I still can play on PS3, I just prefer it on the PC. Could it be I don't have all the ports opened? I never did check to see what ones I needed either, but being it worked before I can't see that being the problem. Any help is appreciated

[Sire]

Having the same issue, the game worked fine last night less than 12 hours later and its not working. Can we having some info from SE regarding this issue please?

[Sire]

Hello, As above i had this issue. I downloaded a program called Ccleaner which I used to clear my cache. After it did what he had to do I then restarted the FFXIV PC launcher and it worked. Seems clearing your cache helps.

[Big_RT]

I've had Ccleaner for years. And clearing the cache didn't work for me as I had done it multiple times. Was on the Steam forums and people have different solutions to fix it ranging from changing the properties of files, to a total reinstall of windows and the game :P. Oh well like I said not a total loss as I still got the PS3 version