Results 1 to 2 of 2
  1. #1
    Player
    PrincessFrey's Avatar
    Join Date
    Mar 2014
    Posts
    13
    Character
    Frey Kelgor
    World
    Sargatanas
    Main Class
    Arcanist Lv 60

    Feedback: F2P should be shamed

    LOVE the GMs here! I report something, doesnt take but 30min for a response! the F2P games should be shaaaamed and feel bad that they allow their games to be overrun with trolls and the like. Shout out to GM Mauksee for being totally nice and showing what REAL customer service should be!
    (0)

  2. #2
    Player
    Nykan's Avatar
    Join Date
    Mar 2014
    Posts
    4
    Character
    Matthew Spellbane
    World
    Famfrit
    Main Class
    Lancer Lv 38
    Depends, I was not so lucky. I had a simple reasonable request and it could not be fulfilled. I have sent 3 Emails trying to get a character transfer due to game breaking latency of 800-1000+ ms, I have only just come back to the game after a break. Now that the character creation restrictions have been lifted I thought the customer service team would be able to help. No luck yet..... Going to send them one more E-mail before I give up.
    (0)