I agree to this, I just finished the main plot and didn't enjoy the ending at all, especially the 2 last dungeons. If I wanted to see the cutscenes, everyone else just beat the dungeon on their own and I missed on the fun. If I skipped the cutscenes, I could partake on the action, but missed the story of what's going on completely.

I'd suggest the adition of 2 types of queues: 1 for people that just want to beat raids fast, and one for people that want to enjoy them or simply don't care for newbies who watch cutscenes. Either that, or while someone is in a cutscene freeze everyone else in place, like during the beginning cutscene.

I really had an awesome game ruined to me, and seems like many others have had the same experience. I'd like to see no one else have to deal with this.