I have recently downloaded the beta and really enjoyed it. Not wanting to wait until April and to take advantage of the free upgrade to PS4 from PS3 I purchase the PS3 collectors edition.

I have sat through the install, gone to try and log in with my square enix account (linked to my PSN ID and the user name is filled in) and got told there had been suspicious activity on my account and to reset password. I have and it is still not working.

Please advise what to do to rectify this issue as I would like to start playing FF14 RR on my PS3 until I can move over to the PS4