Primal Data Center

[Shioban]

Buy a new car, so therefore with this logic, SE needs to buy a new data center. (hue hue)

I guess it depends on the issue they're having.

If it's buckling under the pressure, yes replacing the hardware might be an option (albeit a very very expensive one, hundreds of thousands of dollars).

If it's simply an issue with malignant code causing errors/conflicts then a 'Shiny new server' won't fix it sadly.

Sandboxing servers doesn't fix the problem it only puts it in a smaller place. Same issues just a smaller box to have them in. I would have assumed that with this they would also increase server capacity. I think I heard they did but cannot find a link to confirm. If not that is a problem onto itself. Without sandboxing more servers would see the same fate as primal. I truly hope they do one big thing to fix this problem Spend some more money on capacity because it is not working right now.

That is very, very, expensive and takes a long time.
Simply because on a Moday/Tuesday you hit your capacity, doesn't provide enough of an incentive to shell out a couple of hundred thousand dollars and months of preperatino.

A quote from the beta which explains it best;

1.) Data Centers are expensive to operate. Over estimating could cost a company hundreds of thousands of dollars in unnecessary costs.

2.) Data Centers are time consuming to expand. It's not as simple as installing Windows 7 on your desktop. You need to prepare hundreds of discrete operators, and then link them together, and then link that cluster to the larger server network. This takes a lot of time.

Should there have been more server capacity? Yes, but it's too easy to say that now when it's needed. But a cursory look at the load issues show pretty clearly that they started about two days after the game went live. Square probably noticed that they were approaching their limits during early access, and were working to get new clusters spinning since then. But again, this isn't a "call up godaddy" situation.

Look I'm annoyed, too. I'm betting my return to MMO gaming on FFXIV, and I was massively impressed by what I saw in beta. But a little maturity goes a long way here.

There are other potential solutions but these would take a rather long time to prepare and would require a hefty amount of down-time.
Transferring (lets say) Excalibur and Hyperion to a different data-centre pending how it's set-up could take days if not even weeks to prepare, set-up and test.

[Crimsonwolf]

Confirming bullshit on this problem being fixed, as it happened clearly at least 4 times last night, one of which cost my raid group coil drops, this needs to be fixed.

[Lyrinn]

First thing I saw when I logged in.



Everything is ok.

[necrosis]

You want to know silly?

Last night queued up in DF for a WP run to cap tomes. All languages selected, in progress selected, ONLY WP selected, and seeking on WHM.

I think I waited maybe 5 min and I get a in progress run. These are hit or miss lately. Missing DPS, or missing tanks. So sitting on the black loading screen I'm going "Please say Light Party, Please say Light Party." There was nothing. Then when the game loaded I was in WP... ALONE. No one else. Zone looked as if nothing was pulled (the group of kneeling monks or whatever just outside the entrance were there).

Welcome to the Twilight Zone.

[Rex]

-It started on February 24-

/ventoff

It came from outer space...



/jokeoff



No really. Might I add February 24th was the beginning of the Phase 1 PS4 Beta test...

They'll get it fixed. Don't you worry.

[ReplicaX]

No really. Might I add February 24th was the beginning of the Phase 1 PS4 Beta test...

They'll get it fixed. Don't you worry.

The worlds under the Virtual Primal Data Center are located on the Physical NA/EU Data Center.

The PS4 Phase 1 Beta Test worlds are under its own Virtual Data Center which is located on the Physical Japanese Data Center.

PS4 Phase 2 Beta could cause potential issues as everyone will have access to every world. Character Creation Limitation being the only thing to stop them making new characters on certain worlds.

[Rex]

The worlds under the Virtual Primal Data Center are located on the Physical NA/EU Data Center.

The PS4 Phase 1 Beta Test worlds are under its own Virtual Data Center which is located on the Physical Japanese Data Center.

PS4 Phase 2 Beta could cause potential issues as everyone will have access to every world. Character Creation Limitation being the only thing to stop them making new characters on certain worlds.

Lol I knew someone would call me out on this. I am aware they are on different data centers. I was just pointing out the likely coincidence.

[ReplicaX]

Lol I knew someone would call me out on this. I am aware they are on different data centers. I was just pointing out the likely coincidence.

Not really a call out as I did want to mention Phase 2 could cause an impact, we will see when the time comes though.

[Arcaloid]

I was just shocked to see the 5 "Recovery from Primal Data Centre Technical Difficulties" announcement when I open the launcher...all within 5-6 hours.
And even worse, how can they put this sentence in every single one of the them: "We are pleased to announce that the issue has been addressed."

[vp_cmc]

For the past 8 days in a row. It started on February 24 and has been at least once a day since then. The issue is obviously NOT addressed. Please don't placate us by telling us that it is. Do what you need to do, just get it fixed. Permanently.
/ventoff

Zooming out camera doesn't help?