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  1. #1
    Player
    GideonTaoz's Avatar
    Join Date
    Mar 2014
    Posts
    2
    Character
    Gideon Taoz
    World
    Lamia
    Main Class
    Gladiator Lv 24

    Request to Speak to a GM concerning an issue with the Windows Version of FFXIV

    To put this simply I purchased a Chocobo Insurance Paper, went to the in the quest, named my chocobo Lita, found out that said chocobo was a male not a female, wanted to rename, abandoned the quest and did not receive the Insurance Paper back, considering this took a degree of time on my part to earn the Grand Company Seals, I would like to not have to earn another Two Grand just to get a chocobo.

    So I would just like another Insurance Paper for the quest "My Little Chocobo (Immortal Flames)"
    (0)

  2. #2
    Player Mhaeric's Avatar
    Join Date
    Apr 2012
    Location
    Vancouver, BC
    Posts
    2,141
    Character
    Mhaeric Llystrom
    World
    Balmung
    Main Class
    Red Mage Lv 97
    Sorry to be the bearer of bad news, but they will very likely not do that for you.

    And even if they did, there is a one-time replacement policy. Meaning if you have an item restored, you can never have another item restored again on the same account. I would not use that up on an item that only costs 2000 seals.

    As for renaming your Chocobo in the future, this can be done by speaking to the chocobo porter in any of the three main cities.
    (0)

  3. #3
    Player
    GideonTaoz's Avatar
    Join Date
    Mar 2014
    Posts
    2
    Character
    Gideon Taoz
    World
    Lamia
    Main Class
    Gladiator Lv 24
    Quote Originally Posted by Mhaeric View Post
    Sorry to be the bearer of bad news, but they will very likely not do that for you.

    And even if they did, there is a one-time replacement policy. Meaning if you have an item restored, you can never have another item restored again on the same account. I would not use that up on an item that only costs 2000 seals.

    As for renaming your Chocobo in the future, this can be done by speaking to the chocobo porter in any of the three main cities.
    Well now I feel like a fool for the name thing, as for the one-time replacement policy, personally I'd just like to get this refunded even if it's my one time only thing.
    (0)

  4. #4
    Player
    Nutz's Avatar
    Join Date
    Jan 2014
    Posts
    1,140
    Character
    Monkey Nutz
    World
    Behemoth
    Main Class
    Pugilist Lv 60
    While it might be possible to get it recovered, it would certainly take a lot longer than it takes to earn another 2,000 seals. I'm surprised the item got used up at all, actually.
    (0)