Square Enix, shame on you, i pay you to play this game, fix my problem, this isnt a beta or anything. Worst customer support ive ever seen. I try to call your support number, they tell me to post here to get it resolved. Nobody answers, this is terrible. Im going to push everyone away from this game i can who many has interest, as well as stop playing if you don't even respond. Unprofessional and lazy. This was also posted in the "Technical Support" section, and also no response, and the topic has been there for days now, with the post in THIS section hitting a few days now to. I took screen shot's for you, made it nice and neat, what more do you want???
Stop twiddle'ing your thumbs, and help your CUSTOMERS. Yes CUSTOMERS, we pay your bills.