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Thread: Transfer Error

  1. #1
    Player
    Scorpius's Avatar
    Join Date
    Mar 2011
    Location
    Uldah
    Posts
    95
    Character
    Rioc O'donnaile
    World
    Tonberry
    Main Class
    Archer Lv 60

    Transfer Error

    Hi all.
    I have been waiting since the game went live to transfer from Excalibur to Behemoth.
    Now that we can, i find i can't....

    Having gone thru my char, sacked my retainer, checked calamity salvager, not being in gaol, etc, etc.. the only thing i can think of is an fc i was signatory to, but not with. Yeah, silly mistake, thought i was helping someone out... Screwed myself over..

    Just wondering if anyone else has had problems, or the same, and what i could do about it?

    I don't recall the fc name either...

    Thanks in advance for any help.

    And yes, i have contacted customer support, but don't like my chances....
    (0)

  2. #2
    Player Shioban's Avatar
    Join Date
    Sep 2012
    Location
    Bastok
    Posts
    1,564
    Character
    Shio Ban
    World
    Twintania
    Main Class
    Conjurer Lv 90
    Make sure the following have been done

    Step:1 Confirm Your Eligibility
    The following conditions must be met before using the World Transfer Service:

    You must possess an active service account for FINAL FANTASY XIV: A Realm Reborn.
    You must be logged out of the game.
    Your character cannot be enlisted in a free company, holding a free company petition, or signed to a free company petition.
    Your character cannot have items for sale on the market.
    Your character cannot have items entrusted to the Calamity Salvager NPC.
    Your character must rehire any retainers carried over from Version 1.0.
    Your character must be logged out outside of any instanced areas.
    The character you wish to transfer must be at least three days old.
    Your service account cannot be suspended due to a violation of Terms of Service or a hold on the account.
    Maybe a Linkshell is also causing issues?

    EDIT: //

    Says here you're currently on Behemoth, so i'm guessing you've solved the issue?

    Character
    Scorpius Maximus
    World
    Behemoth
    Main Class
    ARCHER Lv 50
    (0)

  3. #3
    Player
    Scorpius's Avatar
    Join Date
    Mar 2011
    Location
    Uldah
    Posts
    95
    Character
    Rioc O'donnaile
    World
    Tonberry
    Main Class
    Archer Lv 60
    No, this problem is for another character i have on Excalibur...
    Fun times indeed....
    (0)

  4. #4
    Player Lithera's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    1,225
    Character
    Randolont Althoreaux
    World
    Midgardsormr
    Main Class
    Lancer Lv 60
    Need to check in with the people whose petition you signed. If the petition passed and the FC exists now it shouldn't be holding you back. Only if the petition is still active and awaiting a signature to establish the FC.
    (0)

  5. #5
    Player
    Isobel's Avatar
    Join Date
    Jan 2014
    Location
    Gridania
    Posts
    6
    Character
    Von Bon'dookie
    World
    Faerie
    Main Class
    Botanist Lv 47
    I had all the requirements met, I applied right away, and the transfer was approved... but I'm still waiting on a transfer.
    I just noticed that I was the leader of a long-dead 1.0 linkshell, so I logged in real quit to quit that. Maybe that was a hold-up? Or maybe the process is really backed up? I dunno, but I'm not supposed to log in until the I get notified that the transfer was made. I'm trying to be patient.
    (0)

  6. #6
    Player Lithera's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    1,225
    Character
    Randolont Althoreaux
    World
    Midgardsormr
    Main Class
    Lancer Lv 60
    You should be good. THere's likely a LOT of people putting through transfers right now.
    (0)

  7. #7
    Player
    Starkiller's Avatar
    Join Date
    Sep 2011
    Location
    Limsa Lominsa
    Posts
    78
    Character
    Starwalker Orion
    World
    Ultros
    Main Class
    Arcanist Lv 50
    Double check to make sure that you have re-hired all of your 1.0 Legacy Retainers. I had this issue for a bit on Saturday moring transfering my Legacy character. It turned out that I had a 2nd old 1.0 Retainer that I never re-hired on my Legacy server. So, since your retainers can hold items, SE ensures that no items are left behind by forcing you to re-hire all of your Legacy Retainers, before you can initiate a Server Transfer.

    Think of it as no Legacy Retainers and items left behind policy.
    (1)

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