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  1. #1
    Player
    wetwipes's Avatar
    Join Date
    Mar 2014
    Posts
    3
    Character
    Anatolia Verne
    World
    Brynhildr
    Main Class
    Conjurer Lv 8

    How can I solve this problem?

    pls help me..ı don't play game...what can I do this problem?

    No valid or active service account is available to play FINAL FANTASY XIV: A Realm Reborn.

    Proper registration through the FINAL FANTASY XIV: Mog Station is required.

    * Users participating in early access must also complete registration by August 30, 2013. Using the code enclosed with your package, please complete registration through the FINAL FANTASY XIV: Mog Station.
    (0)

  2. #2
    Player
    Enkidoh's Avatar
    Join Date
    Dec 2012
    Location
    Ala Mhigo
    Posts
    8,265
    Character
    Enkidoh Roux
    World
    Balmung
    Main Class
    Paladin Lv 90
    Usually that error occurs when your subscription has lapsed - if you started not that long ago you would have been on a free trial period, which only lasts for about 30 days if I remember rightly. To continue playing after that, you need to add a payment method (credit card, debit card, prepaid time card or another option) to your account, as FFXIV requires subscription fees to be paid in order to play. There is no way around this I'm afraid.

    You can add a payment method for your account here on the Mogstation: https://secure.square-enix.com/accou...est=mogstation (after logging in select 'Square Enix Account Settings', and 'Register/Update Payment Method'. Hopefully this has helped.
    (2)
    Quote Originally Posted by Rannie View Post
    Aaaaannnd now I just had a mental image of Lahabrea walking into a store called Bodies R Us and trying on different humans.... >.<

    Lahabrea: hn too tall... tooo short.... Juuuuuust right.
    Venat was right.

  3. #3
    Player
    wetwipes's Avatar
    Join Date
    Mar 2014
    Posts
    3
    Character
    Anatolia Verne
    World
    Brynhildr
    Main Class
    Conjurer Lv 8
    I added payment method(credit card) and paid(for 30 days) to play. But I can't ...error code :406

    An error has occurred.
    Please confirm the status of any relevant options and then try again.
    For details, please contact the Square Enix Support Center.
    (Error code: 406)
    (0)

  4. #4
    Player
    wetwipes's Avatar
    Join Date
    Mar 2014
    Posts
    3
    Character
    Anatolia Verne
    World
    Brynhildr
    Main Class
    Conjurer Lv 8
    Square Enix Account sent me Inquiry Number?what is it?
    (0)

  5. #5
    Player
    Enkidoh's Avatar
    Join Date
    Dec 2012
    Location
    Ala Mhigo
    Posts
    8,265
    Character
    Enkidoh Roux
    World
    Balmung
    Main Class
    Paladin Lv 90
    Oh dear - that error a lot of people have had sadly and unfortunately doesn't have an easy fix as there are several causes to it (one possible cause is the bank that issued your card is mistakenly blocking Square Enix from authorizing it, thinking it's a fraudulent access when it's not.

    I'm not sure how you can fix this issue - I've heard people actually gave up trying to use their cards to pay for FFXIV's subscription because of this error and just went with another payment method like a prepaid time card, so I'm not really sure how to resolve this. I think you might have to contact Square Enix's Support Hotline, but just be aware they might take a while to resolve this issue.

    I'm really sorry I couldn't have been of more help.

    EDIT: I forgot Square Enix had this thread on the subject in the support section which might help: http://forum.square-enix.com/ffxiv/t...de-401-and-601
    (1)
    Quote Originally Posted by Rannie View Post
    Aaaaannnd now I just had a mental image of Lahabrea walking into a store called Bodies R Us and trying on different humans.... >.<

    Lahabrea: hn too tall... tooo short.... Juuuuuust right.
    Venat was right.

  6. #6
    Player
    Merryl's Avatar
    Join Date
    Sep 2013
    Location
    Lavender Beds
    Posts
    489
    Character
    Claire Reddfield
    World
    Coeurl
    Main Class
    Dragoon Lv 100
    Or you can check with card provider and make sure they haven't blocked payment. Let them know its a service you want.
    (1)