Quote Originally Posted by sodaboy581 View Post
Why don't you use the official channels for getting technical support then?

http://support.na.square-enix.com/main.php?id=5382&la=1

Search the knowledge base and if that doesn't help, use the "Contact Us" button at the bottom. That's what it's there for!
I have, my ticket number is 34652, I'll be waiting in line forever.