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  1. #1
    Player
    Weltall101's Avatar
    Join Date
    Feb 2014
    Posts
    4
    Character
    Fate Reinhart
    World
    Balmung
    Main Class
    Thaumaturge Lv 50

    How to go about Item Restoration?

    Hello everyone, the title basically says it all hah. This morning I made the mistake of deleting an item that you can no longer get anymore, and was wondering how to handle the situation.
    (0)

  2. #2
    Player
    Joshhoowah's Avatar
    Join Date
    Aug 2013
    Posts
    54
    Character
    Joshua Gold
    World
    Brynhildr
    Main Class
    Pugilist Lv 25
    (2)

  3. #3
    Player
    Thorauku's Avatar
    Join Date
    Oct 2013
    Posts
    931
    Character
    Yvaine Isaulde
    World
    Tonberry
    Main Class
    Lancer Lv 50
    Mind stating which item it is exactly? Do take note that the item restoration is only ONCE per account, so think twice before using it.
    (0)
    IGN: Yvaine Isaulde
    World: Tonberry

  4. #4
    Player
    Weltall101's Avatar
    Join Date
    Feb 2014
    Posts
    4
    Character
    Fate Reinhart
    World
    Balmung
    Main Class
    Thaumaturge Lv 50
    I'm fine with this being only once, I never intended to really use it anyway. It was the Bohemian's Coat. Most use it for the Vial of Fantasia but to me that's silly.
    (0)

  5. #5
    Player
    Aethaeryn's Avatar
    Join Date
    Mar 2013
    Posts
    481
    Character
    Rakuyo Mitani
    World
    Siren
    Main Class
    Astrologian Lv 80
    Quote Originally Posted by Weltall101 View Post
    Hello everyone, the title basically says it all hah. This morning I made the mistake of deleting an item that you can no longer get anymore, and was wondering how to handle the situation.
    http://support.na.square-enix.com/co...p?id=5382&la=1

    I think you use "Game Master Services" on the form? That's how it was months ago, but not sure if that's changed.
    (0)

  6. #6
    Player
    Weltall101's Avatar
    Join Date
    Feb 2014
    Posts
    4
    Character
    Fate Reinhart
    World
    Balmung
    Main Class
    Thaumaturge Lv 50
    After going to the chart, it says to contact a GM in game? How do I do that about this specific request?
    (0)

  7. #7
    Player
    Aethaeryn's Avatar
    Join Date
    Mar 2013
    Posts
    481
    Character
    Rakuyo Mitani
    World
    Siren
    Main Class
    Astrologian Lv 80
    Just type in "Item restoration" after selecting In Game > Game Master Services, click next on the following page rather than clicking one of the topics, and it should prompt you to log in. After that, it should let you fill out a contact form.

    I don't remember there being a way to contact a GM in-game to ask for item restoration. Just cheating/harassment/suggestion/bug, right? This is the only way I know how to do it.
    (0)

  8. #8
    Player
    Weltall101's Avatar
    Join Date
    Feb 2014
    Posts
    4
    Character
    Fate Reinhart
    World
    Balmung
    Main Class
    Thaumaturge Lv 50
    Does anyone know how long it takes for a GM to respond to a ticket? Also it says they can't restore an item after a week, what happens if they don't answer the ticket before then?
    (1)