Yeah except that 10 hours started at my 5 pm. I dont get much playtime and I just started this game, luckily the overwhelming lack of compassion for new players who have got nearly none of their free months playtime will likely save most of the new players from wasting time with a subscription to play a game that doesnt work half the time filled with unfriendly people.
The amount of "Whew!" that can be implied.
Final fantasy XI was their first MMO and it's still playable.
WoW killed tupac
I came to this game from GW2 which was a FREE to play MMO which had bug fixes and patches tested etc while the game was playing live... the players/customers were notified with 'a new build is available, please restart your game' files downloaded and your good to go. The technology exists, we can fix it, faster more efficiently and seamless..... Your point is valid imo Lancia, I love this game but the level of customer service and the downtime are my two major let downs as well not to mention the lack of compensation for said downtime. I thought it would be fixed after the initial release and over population/sold out copies 'this game is making way more money/sales then we expected' but after 6 months, I am starting to feel its going to remain a constant. I put up with it because I love this game but after having being spoiled with Guildwars2 FREE to play level of customer service and minimal downtime, its getting old.

http://na.finalfantasyxiv.com/lodestone/news/category/2
go ahead scroll through the pages add them all up since the start... all 177 posts.. say only 90 of them are/were actual maintenances... that is about 3 maintenance a week..
yes the 20-30 people who quit the game are not just due to maintenance, its lack of economy, lack of content, dungeon lock outs and they are already skinning dunegeons before creating new zones and creating new dungeons... here slap a tag on it call it HM change a few tactics but all that its just a re-skinning... like FFXI and the re-skinning of all them zones. ... IF that is 25/week thats 100 members a month who just quit the game for what ever reason.... and that's is a number out of 500 players so say that 200 players per server per week quit that's 800 players leaving a month. thats a loss of 10,000 players per server a year... I am just saying Beta ended 6 months ago but a lot of people still feel like they are beta testing it and its frustrating and just move on. I am still here still building for the future, but its frustrating as heck to watch people dropping left and right not just from the free company but the game in general. Throw in the regular 90k Monday's the 2-3 x a week maintenances..

If 20 to 30 members are leaving your Free Company each week, there are most likely issues with your Free Company--not because they are tired with the frequency of maintenance, which is implied given the context of this post. I made my own Free Company a few weeks ago, having 7 members today, and people aren't leaving. =\
Anyway, the short notice of maintenance is pretty appalling. However, if it's to fix bugs or some kind of horrendous exploit discovered, I'm actually fine with that. I'm going to continue working on my promotional video for my Free Company, since I actually have other things to keep me productive, relating to FFXIV.
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