Quote Originally Posted by Susanoh View Post
I would say you really are missing the point if you think parroting the ToS has any relevance to the topic. Any MMO ToS basically states that developers can treat their players like complete garbage if they choose to, but that doesn't necessarily mean that players will sit down and happily allow and keep paying for a game where the developers abuse it.
Actually, it is a valid point. Because you agreed to it. Yet again you've failed to see the point.
As for your analogy of "They could ban anyone at any time!", yes if they see fit to ban you for something they deem harmful to their game or the people playing it they are completley within their right to withdraw your access to the game, but this is completely off topic.

No-one is treating you like "garbage", don't make it out that someone in intentionally making your life a misery.

It's a video game built on flawed technology, it could break at any moment and multiple times throughout the week.

As human beings its easy to get angry at something that we don't understand, or when something suddenly doesn't work for no apparent reason.

The Terms of Service are a given, you can't avoid that. Maturity and respectful understanding however are something people seem to severely lack.
Things will break, things will need to be fixed, you have to deal with it.


Having a few hours downtime on a game that is up almost 24/7 is perfectly acceptable, deal with it.


"But why didn't they fix this in the beginning?"

Originally the servers purchased for the data centrers were quite cheap, the game had failed once before.
So the 3-5 months prior to the Alpha stage, they considered their projected number of players and worked around this data.

Servers cost a HUGE amount of money to set-up, run and maintain. As the original projected number of players was quite low it's very easy to see how the Alpha/Beta/Release stages had capacity issues.
It's takes at least 3-4 months to set up a new set of servers, this is not something you can do over-night and can cost hundreds of thousands of dollars to set up initially.

So when the BETA and release stage had numbers way beyond what they expected it took weeks to condense what would normally take months to prepare for in order to compensate for the huge influx of new and old players trying to access the game.

"Why does any of this matter now, surely they'd just replace them?"

No. It would still cost hundreds of thousands of dollars to replace and set them up. The issue being that its an incredibly risky financial investment to replace hardware when you've only recently purchased hardware, essentially doubling or tripling your expenditure for the sake of a slightly faster/more stable output.

But the biggest point is, all this would NOT prevent issues such as the instanced server issues over the past two days, or the other server issues we've encountered in the past few months. Newer hardware simply would not avoid the issue.



TL;DR Servers are expensive to set-up and replace costing hundreds of thousands of dollars. Replacing these would not prevent everything that has happened from happening.
Stop trying to make it out as if they're targeting you and /laughing. The game will break and go down occasionally, deal with it.