Hello All,

On February 22nd, I downloaded the PS4 FF14 Beta. A few days later, I upgraded the systems HDD from the stock 500GB, to a 2TB HDD. When I went back to the PlayStation Store, It tells me I can not download it and I get this error:

"You are not able to purchase this product for the following reason(s): You already own: - Open Beta 1 Entitlement. "

I am using the same PSN account as I did to download it originally. I contacted support, but this was the first time they have heard of this issue, and I was informed to post it here to see if anyone else had similar issues/solutions. I still have my old HDD with data in tact. So I could just pop in that HDD to play the beta in theory, however, I'd rather not switch HDD every time I wished to play.

Any help would be greatly appreciated.

-Kevin