I'm sure from the title many of you will guess right away what I'm bringing up as an issue...

I reset my router as it had been acting up a fair bit today, then sat down to play some FFXIV on my PS3... and lo and behold, my account gets restricted for suspicious activity resulting from my router reset.

Now, I'm aware that when that happens you need to reactivate or change your password, however it's been roughly 1 hour and 20 minutes since then, and I've yet to receive an e-mail, and about one hour ago I tried several times to reset my password, and I have yet to receive those emails as well.

So, is this a common thing? As I really do not wish to wait near enough two hours each time my router resets (or had it been several weeks ago, reset every time power goes out in Summer). Surely it should not take such a long time to deal with this and has left me feeling rather disappointed in the game as I was quite enjoying it.