The active help isn't exactly that great of a learning tool. A lot of the people it has a chance to help, only see that window once, and likely don't know how to get back to it to learn more, or re-train. It's really still based around the idea, that the player will at least know one thing. Go into the menus and find active help, then somehow know which categories you should go into to find that one item you were wanting to remember. If i could think of one improvement for active help it would likely be to make it a completely separate icon that is on the UI. Put it in a corner or something could be something universal like a question mark. Then when you get a new active help item, that icon could glow/blink, instead of it popping up in the center of your screen. Maybe that could make it less noticeable, but I don't believe it would. On top of that, maybe they could set Active help up in a way where if a user isn't using a specific feature, that they likely should of touched in a undetermined time frame it could remind them again about the feature. It would be easy for us to switch it off, but the users it would help, it would work great for them. But it would likely cost too much, cause you'd have to really figure out which items would be on that re-minder list, and then you got all kinds of coding involved to make that happen.