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  1. #1
    Player
    WellFooled's Avatar
    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    1,313
    Character
    Doranaux Wavemet
    World
    Goblin
    Main Class
    Gladiator Lv 80

    Unable to Play on PS3 since joining PS4 Beta

    Just today I downloaded the PS4 Beta for the purpose of popping my head in and seeing how it plays. I used the same account for the PS4 beta that I normally use for FFXIV on my PS3. Now however when I attempt to play the game on the PS3 I'm given this message:

    "The service account cannot be used in the current environment. Use of a account from multiple platforms requires proper registration for each platform. Visit the FINAL FANTASY XIV: Mog Station (http://sqex.to/Msp) for more information." Along with the error code 3108.

    I've visited the Mog Station and looked over the options, but can't seem to find anything to help me. I realize now I should have tried to create a new account for the PS4 beta, but I didn't expect to have this sort of problem.

    If anyone can offer solutions or advice, I would appreciate it. Thank you.
    (1)
    Last edited by WellFooled; 02-23-2014 at 12:12 PM.
    A true paladin... will sheathe his sword.

  2. #2
    Player
    SpringLeaf's Avatar
    Join Date
    Mar 2011
    Location
    Ul'Dah
    Posts
    107
    Character
    Spring Leaf
    World
    Sargatanas
    Main Class
    Gladiator Lv 100
    I'm having this same issue and I'm pretty pissed off.

    What' stupid. Is I own the PC and PS3 version on this account. So why am I not able to log into both?

    Can SE just get it right the first time and stop the issues from happening? Just say "Create a new account and play the Beta. We can't get it working on end so it's just best for you to make a new account. Thanks"

    I have a raid tomorrow night and then Monday. Guess What? I can't make it. Thanks Square Eatshitnix. Ruining my whole week.
    (0)

  3. #3
    Player
    WellFooled's Avatar
    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    1,313
    Character
    Doranaux Wavemet
    World
    Goblin
    Main Class
    Gladiator Lv 80
    I've found the solution. I had a leftover, inactive account from the original beta. Somehow that became the default account when trying to log in to the PS3 version of the game. To change it, I clicked on the Data Center menu before logging in and reselected my data center. After that it gave me the option to pick between the two service accounts and I was able to pick the correct account. I've had no further problems.

    I hope this same solution works for you SpringLeaf.
    (1)
    A true paladin... will sheathe his sword.

  4. #4
    Player
    SpringLeaf's Avatar
    Join Date
    Mar 2011
    Location
    Ul'Dah
    Posts
    107
    Character
    Spring Leaf
    World
    Sargatanas
    Main Class
    Gladiator Lv 100
    IT WORKED!!!! Thanks so much!!! omg I was so scared and frustrated! lol Thank you a thousand times!
    (0)