Please do something, SE!
Please do something, SE!
Had the same problem and was waiting for a fix. For me though, just deleted the application and save data on ps4 (including save data on the cloud) and then reinstalled last night. Woke up this morning and its now working.
I deleted the application and redownloaded/installed yesterday and this worked for me as well, However now the opening movie is freezing at the same spot for me every time. :/
I was having a similar problem with the loading of the launcher...it reached 26%. After commiting to the rebuilding fix and it not working three times i almost gave up. However what worked for me though im not sure its a universal fix is that 1. I used a lan cord instead of wireless( way faster cut my time from 4 hours to one) 2. I made sure i deleted alll info of ffxiv including saved data on cloud and system storage and finally 3. once it was downloaded and installed when it was loading the setup in launcher right before it reached 26% for me i clicked on the link for the worlds list hoping somehow id avoid the error 20019....AND IT WORKED!!! Finally playing in world 6 now...hopefully maybe thatll help someone i dunno seems like you almost have to keep deleting/rebuilding/installing to fix but you could try what i did with opening the world list where ever it goes down for you good luck
I'm trying it once more. I realized that I didn't delete the FFXIV Save Data within the Online Storage. If this really is an issue with something within the save data causing an issue, this should fix it. 3 minutes left in the re-download.
It worked!
Here's how I did it:
1. Delete the game
2. Delete saved data, both on harddrive and the online storage
3. Rebuild Database
a. to do so, turn system off. Hold power button in...keep holding until you hear a second beep. Then connect controller, and "Rebuild Database".
4. Redownload the game
Just attempted the same process, step by step: didn't work.It worked!
Here's how I did it:
1. Delete the game
2. Delete saved data, both on harddrive and the online storage
3. Rebuild Database
a. to do so, turn system off. Hold power button in...keep holding until you hear a second beep. Then connect controller, and "Rebuild Database".
4. Redownload the game
I am hoping you make HUD organization less complicated and also when you start a new game have the option to skip all the stuff in the beginning including tutorials. It's annoying, but I love this game so thanks for bringing it to PS4!
between this error code and the opening movie freezing I DLed the beta 3 times and finally got to making a character and playing. Makes me think something wrong with the download itself from the PSN maybe or something else not sure.
Tried rebuilding the database, and re-downloading the beta six times. It's not helped. I'll just sit this phase out before I get annoyed. Interested to know what's causing it though.
|
![]() |
![]() |
![]() |
|
Cookie Policy
This website uses cookies. If you do not wish us to set cookies on your device, please do not use the website. Please read the Square Enix cookies policy for more information. Your use of the website is also subject to the terms in the Square Enix website terms of use and privacy policy and by using the website you are accepting those terms. The Square Enix terms of use, privacy policy and cookies policy can also be found through links at the bottom of the page.