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  1. #1
    Player

    Join Date
    Mar 2014
    Posts
    3
    I also just ran out of my "free" month. First there was only an option to pay by Steam Wallet, which didn't work. I contacted support and now have an option to pay by credit card. I'm getting Error 406 - but $1 charges from SE are showing up all over my credit card account, so the card is working fine and the card info is fine. The successful $1 charges prove that.

    So support told my to load Crysta. The credit card payment to Crysta gives error 401. When I use Ultimate Pay they also refuse my card. I've had my card for over 5 years and I don't want to go into details but there's well over $10k before I hit the limit. I used the card to purchase the game in the first place a month ago, and I've made multiple purchases this week.

    If SE can't figure out how to accept payment through the advertised methods, I want a refund on the purchase price of the game.
    (1)

  2. #2
    Player
    Altjira's Avatar
    Join Date
    Mar 2014
    Location
    Melbourne, Australia
    Posts
    2
    Character
    Jeph Durandal
    World
    Adamantoise
    Main Class
    Gladiator Lv 41
    I ran out of my free month a week ago as well, and made 7 failed attempts at paying the subscription by my credit card (ERROR 406). Like you guys I've also been billed $1+ per "failed" attempt, and I have been using the same card for groceries, bills, etc.

    I really like FFXIV, but this payment drama is a big turn-off (what is so difficult with setting up a simple internet transaction found on countless other websites??) Plus it seems like a very common problem that should be fixed (but ignored).

    I might try fiddling around with PayPal and Crysta, but I'm so disappointed at the sloppy system that I've abstained from trying this past week and gone back to playing WoW. (Never had any issues with payment for WoW on their website all these years...)

    Seriously, what gives??
    (0)