Automatic renewal - Error 406

[Dannyboy]

Hi! I posted this on the Lodestone way back when. WOW! S.E. customer service needs help!
[No gift cards!]
My account went " inactive" I had entered a $50 gift card at least 2 weeks ago. Started the process , ticket number, and all. There answer by e-mail " it's your financial institution . IT'S A GIFT CARD!!!
Another ticket.....reply " please resubmit after FF14 ARR is launched.....WTF! By this time I'm beginning to think the worst "great programmers and artist but not a clue about customer service"
New ticket and a new e-mail reply " help chat available, or this phone number 310-846-0345 "
Fist try, phone call and chat room at the same time......phone rang for 2hrs 13 mins. , chat help. 111 people waiting, 37hrs. 17min. Wait time......I hung up the phone and gave up!!!!!
Another ticket ( it was the only way to access the help chat) this time my e-mail stated that it was a S.E. problem ........I'm going to give up......tell somebody in charge! Reply " we will send this to our superiors". Then I had a idea ! Speaker phone, and call when they open.......1 hr 19 min. I got a human !!!!!!!!!!! S.E. does not accept gift cards! Nope!!!!! My Visa card was a debit card? Yes I tried different cards, debit and gift.......in the end I bought ( with the gift cards) Ultimate game cards, you can find the online, or at GameStop ... This was the help I received from the very friendly (under paid and over worked) S.E. rep. THANK YOU!

P.S. if you are missing a friend that was supposed to be sticking around......best bet it's a account problem. One more thing.....I was able to read the blog ( thought I may see similar prob. Yup. ).
If your out there and having the same prob. The game cards work......but you have to buy Crystas!!!!
Now back to my world!!!!!!

[M_MARO]

I got the error 406 when trying to attempt payment with debit or credit card... when i try to buy crysta error 401 comes... seems that they don't want to be payed... but I wanna play!!!!!! Help!!!!!!

Edit:
I finally done it! I clicked on the Ultimate Game Card selection instead of the credit card and a window popped up where i was able to buy crysta by paypal...
crysta added and renewal done^^