Automatic renewal - Error 406

[Theorac]

I used to get Error 401 when trying to set up the automatic renewal. However, now the error code has changed to Error 406. What causes Error 406 or how do I fix it?


Thanks!

[MR_INCOGNEATO]

"Bump" same can anyone help us?

[SoulTheif]

Same here, I really want to play can anybody shine light on this??!!

[Niccolo83]

Just had the same problem tonight with the 406 error. My trial had expired a couple days ago. I tried renewing using three cards. One was a gift card with no funds because I didn't realize it expired. Boo. So after putting that aside, I tried another card with $100 on it... and after that I tried a credit card with, let's just say, more than enough to play FFXIV.

So anyway the second card has now six $1.00 charges on it. I better get that money back and I had better not be charged for six months worth! The credit card has one $1.00 charge. This is completely unacceptable especially since the transactions were never completed to begin with. There never should have been a $1.00 transaction for any attempt as I received the 406 error every single time. I have no idea what is going on but I e-mailed support. Their chat/phone hours of operation are a joke. I am on the east coast, at 9am it is noon over here and I will be working, and as such I will never have an opportunity to call them and they are closed on the weekend. What kind of 'support' is that?

[YamiShoumetsu]

hello guys...this error also happened to me 3 times...and I've found an alternative...so what I did basically was to load my square enix account with crysta using the same debit card that I used when i got those error 406...and suprisingly I didn't have any problems loading up crysta...and then I just used the crysta to pay for the automatic renewal...don't know if this will work for you guys but I guess its worth a try

[Dannyboy]

Hi! I posted this on the Lodestone way back when. WOW! S.E. customer service needs help!
[No gift cards!]
My account went " inactive" I had entered a $50 gift card at least 2 weeks ago. Started the process , ticket number, and all. There answer by e-mail " it's your financial institution . IT'S A GIFT CARD!!!
Another ticket.....reply " please resubmit after FF14 ARR is launched.....WTF! By this time I'm beginning to think the worst "great programmers and artist but not a clue about customer service"
New ticket and a new e-mail reply " help chat available, or this phone number 310-846-0345 "
Fist try, phone call and chat room at the same time......phone rang for 2hrs 13 mins. , chat help. 111 people waiting, 37hrs. 17min. Wait time......I hung up the phone and gave up!!!!!
Another ticket ( it was the only way to access the help chat) this time my e-mail stated that it was a S.E. problem ........I'm going to give up......tell somebody in charge! Reply " we will send this to our superiors". Then I had a idea ! Speaker phone, and call when they open.......1 hr 19 min. I got a human !!!!!!!!!!! S.E. does not accept gift cards! Nope!!!!! My Visa card was a debit card? Yes I tried different cards, debit and gift.......in the end I bought ( with the gift cards) Ultimate game cards, you can find the online, or at GameStop ... This was the help I received from the very friendly (under paid and over worked) S.E. rep. THANK YOU!

P.S. if you are missing a friend that was supposed to be sticking around......best bet it's a account problem. One more thing.....I was able to read the blog ( thought I may see similar prob. Yup. ).
If your out there and having the same prob. The game cards work......but you have to buy Crystas!!!!
Now back to my world!!!!!!

[M_MARO]

I got the error 406 when trying to attempt payment with debit or credit card... when i try to buy crysta error 401 comes... seems that they don't want to be payed... but I wanna play!!!!!! Help!!!!!!

Edit:
I finally done it! I clicked on the Ultimate Game Card selection instead of the credit card and a window popped up where i was able to buy crysta by paypal...
crysta added and renewal done^^

[Szazi]

Well I figured it out that Error Code 406 means that you have insufficient funds to pay for it. So just had to transfer money into it and it was fixed.

[PicklezTheGod]

It can't be. I have more than plenty in my bank account, and I attempt to pay, yet, I still get the error. Anything else you might have done different?

[hermit509]

Well I figured it out that Error Code 406 means that you have insufficient funds to pay for it.

I'm trying to re activate my account I have a visa debit card And have way more than enough money to pay 14.99. Submitted a couple tickets already about this