The leader, myself, and another 2nd in command have sent in player abuse/RMT tickets and have only gotten copy and paste responses back. Part of that response states that they can't do anything about it because "it is working as intended" and that if we want it changed to post on the Lodestone.
We are going to try the STF next to try and get our gil back.
The person who did this is still hopping from FC to FC to try and scam them. He begs to be given permissions which will allow him access to their FC chest.