Error 6001

[ArcedM]

You can go ahead and add Gilgamesh to that server listed of servers encountering this issue.

[Rosy]

Certain ISPs? Looks like everyone to me!

[Amerefelie]

got dc (error 9000) then errors 2002/6001/5006 trying to reconnect to the Aether data center. Tracert shows there is an issue with on of level 3's routers in Montreal. SE needs to get this escalated through their NOC, but we can report this to our ISP's also.

try running this test and past your results to help SE get this taken care of

to run this test on windows
1. open your start menu
2 in the search box type "CMD"
3. open the command prompt
4. in the command window type "tracert x.x.x.x" where x.x.x.x is your server's ip address

Servers and address on the Aether data center:
Adamantoise: 199.91.189.30
Balmung: 199.91.189.30
Cactuar: 199.91.189.23
Coeurl: 199.91.189.27
Faerie: 199.91.189.30
Gilgamesh: 199.91.189.57
Goblin: 199.91.189.26
Mateus: 199.91.189.22
Sargatanas: 199.91.189.33
Siren: 199.91.189.29
Zalera: 199.91.189.57

Here's part of a bad trace:
9 87 ms 87 ms 85 ms ae-5-5.ebr2.Chicago1.Level3.net [4.69.140.193]
10 80 ms 76 ms 74 ms ae-1-100.ebr1.Chicago1.Level3.net [4.69.151.177]
11 * * * Request timed out.
12 80 ms 81 ms 78 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.74]
13 * 93 ms 121 ms 192.34.76.10


and here's part of a good trace:
9 * * 82 ms ae-5-5.ebr2.Chicago1.Level3.net [4.69.140.193]
10 76 ms 79 ms 74 ms ae-1-100.ebr1.Chicago1.Level3.net [4.69.151.177]
11 73 ms 74 ms 77 ms ae-10-10.car2.Montreal2.Level3.net [4.69.153.86]
12 102 ms 88 ms 84 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.74]
13 86 ms 96 ms 91 ms 192.34.76.10

Due to the dynamic nature of routing, it may take multiple attempts to get the bad result to show.

[Enzomatrix]

Servers and address on the Aether data center:

You do know it's all NA/EU centers affected right?

[Groghole]

Gilgamesh: 199.91.189.57

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

8 101 ms 96 ms 96 ms ae-2-2.ebr2.Denver1.Level3.net [4.69.132.54]
9 98 ms 88 ms 93 ms ae-3-3.ebr1.Chicago2.Level3.net [4.69.132.62]
10 97 ms * 101 ms ae-6-6.ebr1.Chicago1.Level3.net [4.69.140.189]
11 173 ms * * ae-10-10.car2.Montreal2.Level3.net [4.69.153.86]
12 * 92 ms * ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.74]
13 * 101 ms * 192.34.76.10
14 94 ms 99 ms 106 ms 199.91.189.242
15 * * 102 ms 199.91.189.27

Trace complete.

[Espen]

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

8 101 ms 96 ms 96 ms ae-2-2.ebr2.Denver1.Level3.net [4.69.132.54]
9 98 ms 88 ms 93 ms ae-3-3.ebr1.Chicago2.Level3.net [4.69.132.62]
10 97 ms * 101 ms ae-6-6.ebr1.Chicago1.Level3.net [4.69.140.189]
11 173 ms * * ae-10-10.car2.Montreal2.Level3.net [4.69.153.86]
12 * 92 ms * ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.74]
13 * 101 ms * 192.34.76.10
14 94 ms 99 ms 106 ms 199.91.189.242
15 * * 102 ms 199.91.189.27

Trace complete.

I was seeing the same thing over level3 but they often have a moderate amount of packet loss. The tend to drop ICMP depending on load. But I was up in the 25% range starting in Denver. Smells like a fiber cut or DDoS

[Enzomatrix]

"[Details]
Players on certain ISPs are occasionally unable to log into the North American/European data center Worlds."

Yup that's it, put the blame on someone else.

[ArcedM]

Very cool it's being addressed!

[Angelfantasy]

i am waiting on Recovery part now


02/19/2014 4:22 PM
North American/European Data Center Worlds Login Difficulties (Feb. 19)
We are currently experiencing technical difficulties wherein players on certain ISPs are occasionally unable to log into the North American/European data center Worlds on FINAL FANTASY XIV: A Realm Reborn. The issue is being addressed, and new updates will follow as additional information becomes available.

We apologize for any inconvenience this may cause.

[Date & Time]
From Feb. 19, 2014 7:10 a.m. (PST)

[Details]
Players on certain ISPs are occasionally unable to log into the North American/European data center Worlds.

[Affected World]
- Adamantoise
- Balmung
- Behemoth
- Brynhildr
- Cactuar
- Cerberus
- Coeurl
- Diabolos
- Excalibur
- Exodus
- Faerie
- Famfrit
- Gilgamesh
- Goblin
- Hyperion
- Lamia
- Leviathan
- Lich
- Malboro
- Mateus
- Midgardsormr
- Moogle
- Odin
- Phoenix
- Ragnarok
- Sargatanas
- Shiva
- Siren
- Ultros
- Zalera

best bet look at http://na.finalfantasyxiv.com/lodestone/news/category/4

[bambarbia]

Seriously how hard is it to stabilise the servers, it's 2014, not the 90's? Seriously, people we pay MONEY for this!