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Thread: Fees

  1. #1
    Player
    tonyroachclip's Avatar
    Join Date
    Sep 2013
    Posts
    1
    Character
    Tony Roachclip
    World
    Coeurl
    Main Class
    Arcanist Lv 40

    Fees

    Did this company really just charge me for five dollars for five failed attempts to renew my subscription? What kind of bullshit is this?!
    (0)

  2. #2
    Player
    Enkidoh's Avatar
    Join Date
    Dec 2012
    Location
    Ala Mhigo
    Posts
    8,266
    Character
    Enkidoh Roux
    World
    Balmung
    Main Class
    Paladin Lv 90
    It's not actually a direct charge - it's called an 'authorization charge' that is simply to determine if the card is legitimate - after a week or so that money is refunded back to you by your bank anyway so don't worry about it. If you card isn't being accepted by the system there could be any number of causes for it, which unfortunately don't often have an easy fix. A lot of players just abandoned using credit cards for subs and went with other payment methods, such as Paypal, or prepaid time cards.
    (2)
    Quote Originally Posted by Rannie View Post
    Aaaaannnd now I just had a mental image of Lahabrea walking into a store called Bodies R Us and trying on different humans.... >.<

    Lahabrea: hn too tall... tooo short.... Juuuuuust right.
    Venat was right.

  3. #3
    Player
    Niwashi's Avatar
    Join Date
    Aug 2013
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    5,248
    Character
    Y'kayah Tia
    World
    Coeurl
    Main Class
    Ninja Lv 50
    It's not actually charging those one dollar items. Using a credit card is a two step process. There's the authorization step, where a retailer reserves a certain amount of your credit limit. (Depending on the situation, this may reserve the actual amount that's going to be charged, or it may be a token 1$ just to see if your card's valid. It sounds like SE must be using the token 1$ pattern.) Then, once the purchase goes through, the retailer sends a follow-up message to the card issuer to change that reserved amount to an actual charged amount.

    If your purchase didn't go through, then that second part of the process never happens and your card is never actually charged. But you may see the amount reserved by the authorization step show up as "pending" for a couple days. Without an actual charge, it will never go beyond the "pending" stage, and after two or three days the retailer's chance to follow it up with a charge will expire and the pending item will disappear from your account without ever impacting your balance. (Note: Even though it doesn't affect your balance, it does impact your remaining credit limit for those two or three days that the money is reserved.)
    (0)

  4. #4
    Player
    Yummie's Avatar
    Join Date
    Sep 2012
    Posts
    29
    Character
    Rydia Misty
    World
    Behemoth
    Main Class
    Goldsmith Lv 50
    Real question is, how do you fail 5 times when trying to renew?
    (0)