So yea, i was doing a CT run like any other day to get my item of the week when the last boss "decided" to drop the item, Dimensional Blade Fragment. Lucky me i had not yet recieved an item, allowing me to roll on it. Very few others could roll at the item, so by luck i won the roll.

Knowing that my roll was the highest it was strange not hearing the "victorious" sound of the loot entering my inventory. People in chat started congratulating me, but the item was nowhere to be seen. Not sure what to do other than contact support and show the screenshots as well as refer to the people i played with.

The feeling of actually winning a rare item fair and square only to be screwed by a glitch (?), really sucks :/