Weather or not they have the ability isn't the question, the question is is appeasing a minute player base while enraging the larger worth the net loss. It's a question of weather or not the actions would cause the larger player base to pull their subs. Honestly, if it were me I would gladly loose the business of 100 if it kept the business of a thousand.
The popular choice may not always be the right one, but without the masses the tower will fall.