BSOD every 2 or 3 days playing FF XIV .. no BSOD with other games

[Elysium]

My temps are always under 55º C and I have everythig up to date.

I've never had a crash or BSOD with other games.. only FF XIV crash my computer with a BC Code 124 hall.dll error.

Any way to fix this? I've had this problem since forever and seems like nobody cares.

GTX 760 2GB
i7 4770k stock
Win 7 64 bits
8 Gigs of Ram

[ninesunz]

I'm assuming your 55C is your CPU temp
what is your gfx temps under load?

If you have an onboard gfx switch to that and see if you get bsod to rule out your gfx card

[Elysium]

I'm assuming your 55C is your CPU temp
what is your gfx temps under load?

If you have an onboard gfx switch to that and see if you get bsod to rule out your gfx card

Both GPU and CPU are under 55ºC.. and as I said all my other games won't crash at all my pc.. I play games that demands more than FF XIV and no problems at all.

I've seen other threads about Bsod and crashes but not one single response about it.

[KraggyKor]

BSODs are very, VERY rarely caused by user-level software. If the crashes are occurring in HAL.DLL then they are nothing to do with the FFXIV game client.

http://en.wikipedia.org/wiki/Microso..._files#Hal.dll

Note the comment about there being no direct way for application programs to use this code, it's entirely hardware/device-driver driven.

Use Google to search on "error 124 hal.dll" and you'll learn, the second post in this thread makes it clear it's a HARDWARE fault:

http://answers.microsoft.com/en-us/windows/forum/windows_7-system/blue-screen-1037-error-code-124-ntoskrnlexe-haldll/c6314f82-1bff-407c-9f37-2b1e08140d31?msgId=fdf1f005-9a54-46d7-9cda-9456a0f855eb

[Elysium]

BSODs are very, VERY rarely caused by user-level software. If the crashes are occurring in HAL.DLL then they are nothing to do with the FFXIV game client.

http://en.wikipedia.org/wiki/Microso..._files#Hal.dll

Note the comment about there being no direct way for application programs to use this code, it's entirely hardware/device-driver driven.

Use Google to search on "error 124 hal.dll" and you'll learn, the second post in this thread makes it clear it's a HARDWARE fault:

http://answers.microsoft.com/en-us/w...a-9456a0f855eb

I've done my research.. but how do you explain that my 6 months old computer crashes only with FF XIV and never with my other games?

[crc0427]

Same issue here. My PC ONLY crashes while FFXIV is running, never other times.

[Soulburn32]

what "other" games are you guys pointing to?

are you running 2014 AAA titles?

i mean it makes a difference

[ninesunz]

Both GPU and CPU are under 55ºC.. and as I said all my other games won't crash at all my pc.. I play games that demands more than FF XIV and no problems at all.

I've seen other threads about Bsod and crashes but not one single response about it.

Okay, it's ffxiv
unsubscribe and uninstall

[crc0427]

Okay, it's ffxiv
unsubscribe and uninstall

You realize there are 100's of other posts about the exact same issue? Sarcasm doesn't help.

[Debohax]

Use this to record PC activity- Open processes with High CPU usage till you find the Hal.dll and see what is causing the conflict while game is running.

http://msdn.microsoft.com/en-us/libr.../hh448170.aspx

Its a great tool and lets you see the actual hardware individually rather than grouped as one system process.

There is a screen shot in this post showing what I am talking about-
http://forum.square-enix.com/ffxiv/t...kernel-BSOD%29