Terrible Payment System

[Kiroh]

Just setup paypal already... clickandbuy is a stupid company..
Paypal is so safe to use and does not give any trouble when known how to use it.
Give us paypal :-)

Technically you can use Paypal through UltimatePay, but only to purchase Crysta. (Which still only allows set amounts to be bought which means you'll always be leaving unspent money on your SE account).

They have already said they'll be implementing new ways to pay for the game including new recurring billing options as well as new ways to buy Crysta and the option to set exactly the amount of crysta you want to buy. Sadly they've offered no details on what the recurring options will be and have given only vague (early fall, mid-fall, late fall) estimates on when they new billing options will be implemented.

They've also said the best thing I think they can do for the billing system (a new recurring billing system) will be the very last thing they implement.

[Uzziah]

No c&b for me, ty. See ya later if no other options available when the time comes. NOt to mention I'm telling everyone I come in contact with about the problems they can expect from c&b. No better advertisement is available over word of mouth. Spread the word.

[GreatLeviathan]

No c&b for me, ty. See ya later if no other options available when the time comes. NOt to mention I'm telling everyone I come in contact with about the problems they can expect from c&b. No better advertisement is available over word of mouth. Spread the word.

Well even if i dont like it i won't be childish though..
Im gonna tell all my friend s and stuff.. Nah not my kind of way.
But i do agree that C&b is junk.

[User201109011315]

Everyone should just be able to use Crysta with credit card and debit card and it should be purchaseable in 1-month subscription-fee bundles so you aren't left with a surplus after your monthly fee.

[Skyrant_Kangaroomouse]

Why is everyone up in arms about C&B? What is the real issue here? Do they not accept your dodgy Credit/Debit cards? Spit it out, because i can't for the life of me see a problem with them.

C&B is the same as any other online payment processing provider (paypal included). No difference whatsoever.

I signed up in less than 5 minutes, i never had to go to my bank or anything else people claim they had to do. It's just not true at all, people need to learn to read when they sign up for a service.

So again: What is the REAL issue here with C&B?

[Elkwood]

Why is everyone up in arms about C&B? What is the real issue here? Do they not accept your dodgy Credit/Debit cards? Spit it out, because i can't for the life of me see a problem with them.

C&B is the same as any other online payment processing provider (paypal included). No difference whatsoever.

I signed up in less than 5 minutes, i never had to go to my bank or anything else people claim they had to do. It's just not true at all, people need to learn to read when they sign up for a service.

So again: What is the REAL issue here with C&B?

Try to cancel C&B and then you'll see the issue. I hit the button to stop billing by C&B yesterday and close my C&B acct. C&B will not cancel or stop any payments until 7-10 business days after I hit that button even tho I told them to stop yesterday. During the time my acct is frozen I cannot close my C&B acct until the middle of the month, even tho I told them yesterday I was no longer giving them any authorization to represent me in any fashion. No wonder SE stuck with them for so long its a pain in the ass to cancel anything they do.

[Skyrant_Kangaroomouse]

Try to cancel C&B and then you'll see the issue. I hit the button to stop billing by C&B yesterday and close my C&B acct. C&B will not cancel or stop any payments until 7-10 business days after I hit that button even tho I told them to stop yesterday. During the time my acct is frozen I cannot close my C&B acct until the middle of the month, even tho I told them yesterday I was no longer giving them any authorization to represent me in any fashion. No wonder SE stuck with them for so long its a pain in the ass to cancel anything they do.

Thats better than paypal! With PayPal you must have no outstanding transactions or subscriptions and all previous transactions must have been completed at least 30 days prior to canceling. If your account is negative, they will not cancel it either.


In any case, the monthly fee was taken on the 3rd, so your cancellation would have been to late anyways. Next time you should maybe cancel ahead of time and not right at the last minute. The only fault i see here is yours.

Again, i don't see anything wrong with C&B at all.

[Elkwood]

Thats better than paypal! With PayPal you must have no outstanding transactions or subscriptions and all previous transactions must have been completed at least 30 days prior to canceling. If your account is negative, they will not cancel it either.


In any case, the monthly fee was taken on the 3rd, so your cancellation would have been to late anyways. Next time you should maybe cancel ahead of time and not right at the last minute. The only fault i see here is yours.

Again, i don't see anything wrong with C&B at all.

Ahhh I see now it is my fault they never billed me for anything and I just wanted to close my account. Now see here is where you look like an @$$. C&B never billed me for anything because I do not have a FFXI account. C&B was setup for XIV which after hearing every issue and researching myself I decided I wanted them to have no access to anything of mine. See now there is NO WAY for me to remove my CC info from there system even tho I wanted to, I can add more CC but not remove old ones. They have never deducted 1 cent from my account, so why should i have to wait to have anything removed from there system. I should be able to close my account without fear of loss or revocation. As a consumer I do not have that, as a consumer I now see I must get a new CC because C&B will never remove said information from there system.

So please all knowing and wise man explain to me how anything here is my fault. There was nothing deducted on Sept 3rd, this has nothing to do with last minute transactions or not wanting to pay. This was me being diligent and wanting to cancel before they took any funds for FFXIV as after reading up on C&B I did not trust the system, nor do I any longer believe this game will be worth paying for anytime in the near present, and now you see why.

[Kailea_Nagisa]

Everyone should just be able to use Crysta with credit card and debit card and it should be purchaseable in 1-month subscription-fee bundles so you aren't left with a surplus after your monthly fee.

they already said they are doing this..... why is this thread still even here.....

[KaiKatzchen]

Why is everyone up in arms about C&B? What is the real issue here? Do they not accept your dodgy Credit/Debit cards? Spit it out, because i can't for the life of me see a problem with them.

Nah this is a almost 600 post thread because there are no issues. -___-


If you read the whole thread from page one, which you obviously haven't since you're asking this, you would have found post upon post of people who have stated:

issues with C&B
fraudulent billing from C&B
EU banks telling their customers not to use C&B due to fraud issues with them
they have a F rating with the BBB
in some countries C&B is the only option and in that country it can't be used
etc etc and etc.

If you don't want to read and understand the issues then why even post? Obviously there IS an issue since SE is bringing out new payment options at this time. Also there is a equally long, if not longer, thread about this exact subject on the FFXI side with their issues as well.

Whats the Real issue... go read the 554 post before yours and it will help you understand. IF you had read the whole thread I don't think you'd be asking what the real issue is since it's pretty well stated numerous times. This thread will still be here when you're done if you still want to discuss it at that time.