Quote Originally Posted by Lerris View Post
Exactly this.
This is not a development issue, it is a billing issue, and so the dev team is in no position to respond as it has nothing to do with them.
Perhaps the majority of us just posted in the wrong forum. Can you direct us to the Billing Department forums?

If not, the only venue SE has opened to us are the official dev forums, and so we'll continue to post our concerns here.

Also, I have requested forum features such as numbered DEV10XX tags or a subforum for these specific topics. All have gone unanswered.

I wonder, when people rally and picket outside of a building and cause a media stir, do the higher ups for the company summarily dismiss their concerns because they hadn't voiced their objections via the provided methods (which don't exist in this case)?

Since it is becoming increasingly apparent that our concerns are being summarily dismissed, do we need to raise a media stir? If so, what are some possible ways to do this? After pro gaming sites reported on the 18 hour FFXI Pandemonium Warden fight, the media caught wind and also made reports critical of SE. Where can we take our concerns to so that they will make a larger wave?