Terrible Payment System

[SilvertearRen]

It's already been stated that this has been done in an official reply from a com rep on the matter. You've already been told that SE is aware of the complaints and is looking into it. Chocobits trashing Yoshida like that isn't helping your cause.

The lack of an official response from the top brass, or any indication of Square Enix moving away from ClickandBuy isn't helping their cause either.

Face the facts, shorty: Square Enix stands to lose more than we do, if they stick with ClickandBuy. Hence why we're not pulling any punches.

[mysterytaru]

The lack of an official response from the top brass, or any indication of Square Enix moving away from ClickandBuy isn't helping their cause either.

Face the facts, shorty: Square Enix stands to lose more than we do, if they stick with ClickandBuy. Hence why we're not pulling any punches.

You've been told it's under discussion. That's all they *can* say right now. Refusing to acknowledge that and continuing to scream and cry for a response when you've been given the best you're gonna get for now, is childish. Even worse is attacking the dev team over it ala Chocobits.

[Catapult]

You've been told it's under discussion. That's all they *can* say right now. Refusing to acknowledge that and continuing to scream and cry for a response when you've been given the best you're gonna get for now, is childish. Even worse is attacking the dev team over it ala Chocobits.

Kicking and screaming will indeed not help. However keeping this thread going in a civil manner will. Thus awareness of the problems are maintained and the playerbase can be warned of the difficulties by others who have been there.

If there is to be any change at the top end, they need to have proof we care. This is one such form of proof.

[Chocobits]

You've been told it's under discussion. That's all they *can* say right now. Refusing to acknowledge that and continuing to scream and cry for a response when you've been given the best you're gonna get for now, is childish. Even worse is attacking the dev team over it ala Chocobits.

And it's been said several times that "Yeah.. we'll get back to you on that..." isn't an answer. They can give us more. I've given examples of things they can say to improve the situation. It's about courtesy. Or lack of it. You don't seem to be bright enough to understand that the "attacks", which boil down to demanding to know why SE keeps backhanding us, are because of the continued and unapologetic manner in which they keep pistolwhipping us, not because of their lack of response.

Who's attacking the dev team anyway? I think that for the most part the devs are doing a terrific job. Claiming system aside, this game is pulling a 180 from the original crapfactory SE released a year ago.

So you get -1 for reading comp mysterytaru. And even if the devs, or anyone else was under attack, with the situation being as tense as it is in the FFXI camp, that would be a little justified. I feel like we're watching 2 trains hurl toward one another on the same track. They know they are, but they refuse to stop. We want to stop watching.. but we can't.
It's like that. SE is driving their company into the ground, and we stand to lose 2 of their great current products and anything they might've made in the future if they don't switch tracks very soon.

[mysterytaru]

Oh and I'm still curious: I know Yoshida pulled a 180 and moved the focus of the game off of being leve-centric. Is he also backpedaling on that whole "regaining the players trust" thing?

How is this not viewable as an attack on Yoshida over this mess? You're essentially saying he's responsible for the billing system. My reading comprehension is just fine. You're the one who said it. If that question can be interpreted any other way, I'm not seeing.

[KaiKatzchen]

Not trying to be rude, but can we keep this thread on track about the payment system and not going back and forth on who's saying what, who's misreading what, who means what.



This thread is about the lack of options when it comes to the payment system for FFXIV.

This thread is about how some have no payment options.

This thread is about a potentially untrustworthy company having access to our personal info and charging extra for processing fees.

That is what we want to find a resolution on.



If ya'll wanna go back and forth in a big who said what thing then trade emails and go have some fun.

I don't want this thread closed because some feel like having some big argument of he/she/we/they/them/us/everyone said whatever they said.

Lets keep stuff civil in here people.

[Seif]

Just think of a console player who is used to all the bank info being handled automatically via Sony's haphazard code. Then they try to log into XIV. I'd be willing to bet money that several players will just give up before they ever manage to get into the game.

[Chocobits]

How is this not viewable as an attack on Yoshida over this mess? You're essentially saying he's responsible for the billing system. My reading comprehension is just fine. You're the one who said it. If that question can be interpreted any other way, I'm not seeing.

I asked if he's concerned at all with player trust.. as evidenced by a lack of convincing statement about the current payment situation. How am I laying responsibility of it on him? He's the producer of the game, so of course he's not directly responsible for the billing situation.. He IS responsible for communicating with the playerbase about the development of the game and addressing their concerns - even if those concerns aren't development related. Because he's the figure that chose to make himself available on the forums.. I might reverse my statement about your reading comprehension: You read into things too much just fine.

Back on topic: Coming up on the 1 week marker for the doom of FFXI. Those FFXI players that won't/can't play anymore after the start of September: where will you log out at?

[WinnipegJet]

Can we please get a community member response? :/

[Kailea_Nagisa]

what part of they can not comment on internal financial affairs do people not understand -.- we where told that they are aware and looking into it, that is all they can, and will tell us.

http://clickandbuy.com/US/en/sa/help...bereich=surfer
for now follow the steps to cancel C&B if you have already signed up, and change over to Crysta for now, then we will see what happens later.

If C&B tries something funny don't be fooled into thinking you can not do anything.