Quote Originally Posted by Chocobits View Post
Not really defending ClickandBuy here but BBB ratings are a joke. All you have to do is pay the accreditation fee and all your negative complaints get magically resolved and you go from F to B+ or higher. SE's BBB rating before accreditation was a D I believe.
EA Games is not accredited and maintains an A+, which is impressive considering many of their games having very controversial content. Accreditation likely improves ratings less because money is changing hands but more because now that the BBB has permission to closely monitor the company inside and out they need to keep their act in shape.

Even without BBB's evaluation, when such a large number of people express deep concerns over a company's credibility, there's usually a fairly good reason for it.

Quote Originally Posted by Starflare View Post
This is a huge issue that should be addressed before FFXIV goes back to the pay to play model. When your payment process is as convoluted as this one - you run the risk of scaring off some people.

The game is already on an uphill battle, no need to make it worse.

- Kurokikaze
Hopefully SE notices this as soon as XI officially begins billing through clickandbuy. Also, even if wasn't scaring off anyone, it still excludes many players from countries that are not able to even use clickandbuy.