Terrible Payment System

[SilvertearRen]

This... is true. However I come from a culture where we value a company representative that sympathies with your situation. My culture also is admittedly lazy and likes to see the magic "fix" button pushed with minimal effort on the consumer's part. When this is not an option, we like to see an at least basic reasoning as to why the magic fix button can't be pushed, one that gives us a slight insight into the internal issues causing the problem.

Because a recognized problem where the person responsible is evidently looking for ways through and around it is far easier to appreciate than one that appears to be ignored or sidelined as unimportant through a lack of acknowledgement of the issue - THAT is what pisses off the Australian consumer ((that, and sucking up to them by telling them how awesome they are without actually addressing their concern - the fallout from those sorts of situations can be extreme and has been known to floor a company's reputation indefinitely)).

Aussies are brutal.

I give mad props to any company representative that can stare down a bear and not get mauled.

</SaxtonHale>