Quote Originally Posted by Chocobits View Post
Well, that depends. At one point SE had an F rating with the BBB and it may be that PayPal won't do business with them. There are still alternatives though. Look how many options Steam users have.
Square Enix had an F rating.

Do you have any idea why?

I'll tell you.

Customer.

Service.

Or the lack thereof. Everybody that a customer can interact with is basically behind a virtual wall, and are required to go by a strictly-rehearsed checklist. It's impersonal, it's very frustrating, and it's not a very positive experience.