Here is the link to the page with the rep.
http://forum.square-enix.com/ffxi/th...thanks./page63
Just wanted to copy this here to make sure you guys saw our post on the FAQ thread:
Originally Posted by Bayohne
Greetings all,
We wanted to take a moment to let you know that we are aware of the comments and discussions taking place regarding the new payment procedures not only on the official forum, but on the community sites, as well.
While we don't have specific details to share at this time, we do want to inform you that improving the payment processing options are still a part of an ongoing process. We will continue to take all the feedback we receive as we strive to make the experience as user-friendly as possible for all of our customers going forward.
Please continue to provide your feedback, it is continually added to our discussions.