Terrible Payment System

[Becken]

Here is the link to the page with the rep.
http://forum.square-enix.com/ffxi/th...thanks./page63

Just wanted to copy this here to make sure you guys saw our post on the FAQ thread:


Originally Posted by Bayohne

Greetings all,

We wanted to take a moment to let you know that we are aware of the comments and discussions taking place regarding the new payment procedures not only on the official forum, but on the community sites, as well.

While we don't have specific details to share at this time, we do want to inform you that improving the payment processing options are still a part of an ongoing process. We will continue to take all the feedback we receive as we strive to make the experience as user-friendly as possible for all of our customers going forward.


Please continue to provide your feedback, it is continually added to our discussions.

[Rannie]

That's great and all that a rep responded on the FFXI forum but what about us. Granted yes we aren't paying to play the game yet but it would be nice for a little drive by post from one of the devs for us as well. Remember not all of us either

A: Have ever played FFXI
B: Still Play FFXI
or
C: Even realized that they had their own forum as well.

Not saying this to be mean at all either just saying it would help us out some or atleast try to ease our minds on it.

[SilvertearRen]

That's great and all that a rep responded on the FFXI forum but what about us. Granted yes we aren't paying to play the game yet but it would be nice for a little drive by post from one of the devs for us as well. Remember not all of us either

A: Have ever played FFXI
B: Still Play FFXI
or
C: Even realized that they had their own forum as well.

Not saying this to be mean at all either just saying it would help us out some or atleast try to ease our minds on it.

FFXI and FFXIV are both now on the same technical framework for payment through the Square Enix Account Management system, so it stands to reason that if FFXI ends up offering new payment options, FFXIV will mirror those options.

[Rannie]

FFXI and FFXIV are both now on the same technical framework for payment through the Square Enix Account Management system, so it stands to reason that if FFXI ends up offering new payment options, FFXIV will mirror those options.

Yeah I got that part all down but I meant with the forums and such. I just meant a responce on the forums and as you previous posted the whole we are doing it now is the best responce we can get but for me I'm not to the point you are with anger (and I'm not trying to discredit with how you feel it's understandable) I myself am in Categories B & C of my last post so it's like silence for us XIV players. Aka I'm even in the mood for the platitudes I give to my own customers at my own customer service job.

[SilvertearRen]

Here is the link to the page with the rep.
http://forum.square-enix.com/ffxi/th...thanks./page63

Just wanted to copy this here to make sure you guys saw our post on the FAQ thread:


Originally Posted by Bayohne

Greetings all,

We wanted to take a moment to let you know that we are aware of the comments and discussions taking place regarding the new payment procedures not only on the official forum, but on the community sites, as well.

While we don't have specific details to share at this time, we do want to inform you that improving the payment processing options are still a part of an ongoing process. We will continue to take all the feedback we receive as we strive to make the experience as user-friendly as possible for all of our customers going forward.


Please continue to provide your feedback, it is continually added to our discussions.

Feral Ren narrows her eyes at the post in a quiet, hostile stare.

Ah, yes. The usual "We're looking into it" blather...

What I want is a concrete statement on the matter that will indicate to us that we will not have to put up with ClickandBuy.

And no, Square Enix Crysta is NOT an acceptable alternative. Not with the way Crysta purchasing, and pricing, has been set. It's deliberately tailored to ensure there will be a little bit of Crysta left over from each purchase that will translate to a little bit of extra money in Square's pockets.

For the financially not-well-off, that is an unacceptable scheme. And even more unacceptable is forcing them to use their credit cards with a very irresponsible payment processor, like ClickandBuy.

Sorry, but I fully expect and demand a response from Square Enix that goes along the lines of: "We will begin offering other payment options such as the ability to subscribe through PayPal."