Terrible Payment System

[Catapult]

I could be very off base with this observation, and if so correct me, but I've always felt that the Japanese business model revolved around the fact that JPs are more docile and less vocally objective than in countries like the US, so they don't tend to cry foul like we would. Negotiations are done in pubs and taverns over many drinks, and it's customary for one or both parties to bring "gifts" to the meeting, including money, women, jewelry or other incentives. Don't confuse gifts with bribes though - they're two very different things!

If something goes terribly wrong and an apology is needed, it's a very overly melodramatic affair where someone falls on their sword and accepts responsibility, instead of laying out a clear and concise plan out action to remedy the situation. (Tanakaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa)

Which works great. If your only customers are Japanese clients. Since they're not, antiquated business model is antiquated.

So at Nintendo Iwata took a 50% pay cut in response to the poor performance of the Nintendo 3DS... I think I appreciate that better now. But at least Nintendo have acted quickly and concisely and thus stand a chance of rebounding. Squeenix.... not so much.

It reminds me about what I learnt about customer behavior and their expectations varying around the world.
- Americans want people to run around them involving as many people as possible to get a problem fixed, regardless of how costly or time consuming.
- Germans don't really care about the customer service as long as the product quality ends up being top notch.
- Australians are really lazy and want the first person they speak to to push the magic "fix" button and take care of things behind the scenes quickly.
- I guess the Japanese want to see the person responsible take responsibility.

(Remember, these are general trends and don't describe EVERYONE in the given nationality.)

[SoraLeoyfaith]

So at Nintendo Iwata took a 50% pay cut in response to the poor performance of the Nintendo 3DS... I think I appreciate that better now. But at least Nintendo have acted quickly and concisely and thus stand a chance of rebounding. Squeenix.... not so much.

It reminds me about what I learnt about customer behavior and their expectations varying around the world.
- Americans want people to run around them involving as many people as possible to get a problem fixed, regardless of how costly or time consuming.
- Germans don't really care about the customer service as long as the product quality ends up being top notch.
- Australians are really lazy and want the first person they speak to to push the magic "fix" button and take care of things behind the scenes quickly.
- I guess the Japanese want to see the person responsible take responsibility.

(Remember, these are general trends and don't describe EVERYONE in the given nationality.)

Actuallly at this point, all of these above at the same time.

-It would be nice to know if they are working on it or not
-I honestly woulnd.t have to care if the product was top notch this shouldn.t have to happen
-I want it to be fix right now have better payment method is the basic if you want to get pay.
-If someone hired a compagny like ClickandBuy no matter what country or position they better take responsability!

But honestly I don't know what they thinking, because here in canada at least they can get sue for hiring a compagny that have fraud report against them.

[SilvertearRen]

Actuallly at this point, all of these above at the same time.

-It would be nice to know if they are working on it or not
-I honestly woulnd.t have to care if the product was top notch this shouldn.t have to happen
-I want it to be fix right now have better payment method is the basic if you want to get pay.
-If someone hired a compagny like ClickandBuy no matter what country or position they better take responsability!

But honestly I don't know what they thinking, because here in canada at least they can get sue for hiring a compagny that have fraud report against them.

Can you start the litigation? PLEASE?

A lawsuit is more likely to get their attention than a thread on some forum.

[SoraLeoyfaith]

Can you start the litigation? PLEASE?

A lawsuit is more likely to get their attention than a thread on some forum.

I wish ... unfortunaly that take moneys wich I don't have and that the reason I'm checking the compagny that I make payment too first !