Terrible Payment System

[Chocobits]

You've nailed it on the head. Square Enix is not a multinational company in the strictest sense of the word, so they ARE still adhering to Japanese models of business, which are not viable in the West. Falling on the sword analogy is very apt here, and I think we're going to see that happen again when the sh*t hits the fan over ClickandBuy, resulting in someone from the top brass taking an early retirement...

I think instead of resignations, how about EXPLANATIONS? Give us some insight into why decisions were made and we'll tell you if we feel it was an understandable mistake or if you should clear out half your staff!

And instead of profuse aporogies, why not use an ounce of prevention..? Common sense is anything but common, but you can rent it by hiring independent firms to research and analyze multinational payment gateways and payment options.

[SilvertearRen]

I think instead of resignations, how about EXPLANATIONS? Give us some insight into why decisions were made and we'll tell you if we feel it was an understandable mistake or if you should clear out half your staff!

And instead of profuse aporogies, why not use an ounce of prevention..? Common sense is anything but common, but you can rent it by hiring independent firms to research and analyze multinational payment gateways and payment options.

I am really wishing that Square Enix is listening, because for god's sake, I am NOT paying in crysta or via ClickandBuy for FFXIV! EVER. The way UltimatePay and Crysta works is a waste of money for people outside Japan.

What's ludicrous is that I heard that Japanese players can buy SPECIFIC amounts of Crysta, to conform with the subscription cost without having to buy a ridiculous pre-set amount.

This just goes to further show that Square Enix seems to be every bit as determined to piss off the world outside Japan!