Terrible Payment System

[Catapult]

Having a third-party Credit Card payment gateway that is dedicated to FFXIV and fully integrated with its website rather than being tied up with a major corporation claiming versatility, security (*snortlaugh*) and a need to go through seperate processes would probably alleviate the problem even if C&B is not gotten rid of.

Such a company would, when you call them for customer service, be able to say they're with SE even though they aren't themselves SE, because they are then providing an SE-specific service rather than attaching their own generic service to SE as a payment option (which is what C&B is doing). Thus you get a simple and "direct pay" appearence/convenience without SE actually having to take full responsibility for data security or processing and such.

There are half a dozen options I could easily find here in Australia alone. A lot of companies here use such setups including events and *gasp* online stores. Imagine then how many would exist in the US - it shouldn't be that hard to find one.

Really, each major region needs such a gateway. (And no, I'm not including Australia as a major region because I'm used to it not being one - international transaction fees are a fact of life I'm used to here anyway. Would be nice though...)