Terrible Payment System

[Ainilome]

I've had two friends interested in trying XIV be so turned off by the archaic payment system and the need to spend a half hour on vent with me trying to figure out how to give their money to SE that they just gave up and never even tried the game.

Fix it. Fix it, yesterday.

[Platinumstorm]

I've had two friends interested in trying XIV be so turned off by the archaic payment system and the need to spend a half hour on vent with me trying to figure out how to give their money to SE that they just gave up and never even tried the game.

Fix it. Fix it, yesterday.

Or because it was possible to be charged 30 days worth for 5 days, then be charged 30 days again directly after that?

[Catapult]

Or because it was possible to be charged 30 days worth for 5 days, then be charged 30 days again directly after that?

That would be XI. This is one thing they at least got right with the current billing system compared to PlayOnline.

I should probably put it on record that I have no issues with SE using an external company to do it's payment gateway. What I have issues with is the legitimacy/behavior/policies of ClickandBuy specifically that are being brought into serious question. We want to be able to TRUST a payment gateway rather than fear it.

The crysta value issue is one for people who actually have it as a payment option.