Terrible Payment System

[Chocobits]

I started this thread because I foresaw this.. I didn't realize mere weeks after starting it that Square-Enix would drop the bomb on us.. and a giant F-bomb it was.

Is it really easier having a lawyer continuously re-drafting your terms of service agreement to cover your ass than it is to provide actual customer service? (Customer Service to persons not just living in Japan - we're human too if you missed that memo)

[Niyariko]

Since some of the players cannot see the Japanese version of Lodestone coz it redirects you to NA site. I have a link (below) on an image showing the Japanese version of the payment options available to them allows them to pay Credit Cards directly to their SE account managment. Although is in japanese, I bet someone here can translate it.

An image of Japanese Lodestone with direct Credit Card payment option available.

http://www.playonline.com/home/polshift/imgs/img07.jpg

They are not forced to use Click and Bye for Credit Card transactions. SE's excuses in making us use Click and Bye is for our highest security reason. Since our Japanese friends does not offer Click and Bye, does that mean they don't deserve the highest security for their Credit Card info!?!?!? This is Bull crap, it doesn't make sense, shut up SE and take our money.

Click and Buy is the WORST option available, please offer NA/EU FFXIV and FFXI players direct Credit Card payment, just like the Japanese.

Basically everyone has negative feed back on Click and Bye, heres a link on how the FFXI community feels about this.

Please show your support in telling SE (in addition to Crysta), we need direct credit card payment just like whats offer for the Japanese!!!

[Zenaku]

27 page and noting? really dev? come on talk to yoshi-p and ask if we going to get better payment you going to lose a lot of players if you don't fix this issue.

[Chocobits]

Curious to see how this plays out. Even if this is a profitable move for them in the long-term, it's gotta be devastating in the short-term.

[Eunys]

Curious to see how this plays out. Even if this is a profitable move for them in the long-term, it's gotta be devastating in the short-term.

Your sig pic breaks the forums. :O

It won't help their cause much at all since they are having the same issue with FFXI. It will be interesting to see what happens to FFXI in September when most players new billing options kick in. they might be forced to give that games players free play time as well. I know several friends don't even have an option to start paying in September (no I don't mean they don't like the options, I mean they actually have no way to pay due to the lack of options and local laws where they live".

[Chocobits]

Your sig pic breaks the forums. :O

It won't help their cause much at all since they are having the same issue with FFXI. It will be interesting to see what happens to FFXI in September when most players new billing options kick in. they might be forced to give that games players free play time as well. I know several friends don't even have an option to start paying in September (no I don't mean they don't like the options, I mean they actually have no way to pay due to the lack of options and local laws where they live".

Fixed sig. It wasn't the sig's fault though. The forums couldn't handle the epic truth contained in my sig.

[Lienmik]

From my understanding the payment structure is pretty simple, when i bought the game and installed it I had to create an account with SE before I could log into the game, during which time I added my credit card details. When SE starts subscription charges up for this game is the payment method not already set up and ready, and they will inform us when payments will start being charged to the cards we have already registered with them? Or have I missed something?

[Eunys]

From my understanding the payment structure is pretty simple, when i bought the game and installed it I had to create an account with SE before I could log into the game, during which time I added my credit card details. When SE starts subscription charges up for this game is the payment method not already set up and ready, and they will inform us when payments will start being charged to the cards we have already registered with them? Or have I missed something?

You've missed a lot sadly. Things aren't so black and white for many people. I know this is a semi-big thread but this thread pretty much explains everything going on.

[Lienmik]

You've missed a lot sadly. Things aren't so black and white for many people. I know this is a semi-big thread but this thread pretty much explains everything going on.

My apologies for my ignorance I think I might have joined where the issues discussed are not an issue for players new to the game.

[Eunys]

My apologies for my ignorance I think I might have joined where the issues discussed are not an issue for players new to the game.

No problem, guess I should have worded my response a bit better. Did not mean it as an "OMG YOU DIDN'T READ THE WHOLE THREAD". More of a "you should check out the rest of the thread for more info".