Terrible Payment System

[Zenaku]

I love how most of the people complain about Click&buy, have not even had any experience with them outside FFXIV, and that would be 0, because we have not even been charged monthly yet. People really need to take the tin hats off. People have good and bad experiences with any company, but the bad ones sometimes get blown into great big stories that don't even seem to make sense after a while.

but everyone having issue some there area not even on there list sometime it's a city or 5 city away from there own. This is bullshit from SE and the dev team not even going to try and answer maybe this would get them to answer. it's so many step it's pain in the ass to even sign up to them.

[Seirra_Lanzce]

but everyone having issue some there area not even on there list sometime it's a city or 5 city away from there own. This is bullshit from SE and the dev team not even going to try and answer maybe this would get them to answer. it's so many step it's pain in the ass to even sign up to them.

Is so horrendous to even begin signing up and to look that your country not even listed in the list.

[Platinumstorm]

I love how most of the people complain about Click&buy, have not even had any experience with them outside FFXIV, and that would be 0, because we have not even been charged monthly yet. People really need to take the tin hats off. People have good and bad experiences with any company, but the bad ones sometimes get blown into great big stories that don't even seem to make sense after a while.

You're right, I've never had experiences with C&B, but I felt they were shady, I read their TOS, and I discovered the charges for having an account with them per year if you don't use it.

They didn't show that up front, and that made me not trust them or want to do business with them. The last time I was on the C&B site, I couldn't even find that provision anymore, but because I found it there previously I want nothing to do with them.

Likewise, it would be great for SE to avoid the fees associated with Paypal transfers. SE hosting their own billing services using a practical, IE. Don't charge people a full month for 5 days of game time, is the best option, and one that people will trust because players who pick up FFXIV are already going to be familiar with the company.

This doesn't even touch the fact that many players have difficulty with the SE account management system in the first place. I talked to one person last week who thought he was cancelling a subscription and he ended up closing his account entirely, losing his characters.

I helped several players at game launch get through the account creation process because it wasn't clear, and one of them was accepted to Harvard!

It's clear from this thread, other threads about it, and the discussions around it revolving from the FFXI conversion that this is going to be a major hurdle for SE when the time comes for XI conversion and an XIV subscription fee next year. It doesn't matter if the company is legitimate or not, but the payment methods just aren't trusted by a significant portion of the potential subscriber base.

[Nipa]

I love how most of the people complain about Click&buy, have not even had any experience with them

I complain about having to give my credentials to two foreign companies to play a game. One is way enough. Even if the company had a decent reputation, I would be set off.

[Eunys]

I love how most of the people complain about Click&buy, have not even had any experience with them outside FFXIV, and that would be 0, because we have not even been charged monthly yet. People really need to take the tin hats off. People have good and bad experiences with any company, but the bad ones sometimes get blown into great big stories that don't even seem to make sense after a while.

People who have no idea what they are talking about should not speak. With even two seconds of research you would know why people are upset.

[Kailea_Nagisa]

People who have no idea what they are talking about should not speak. With even two seconds of research you would know why people are upset.

I do know what I am talking about, I have looked it up, and it is like I said, a few people had some bad experiences and it was blown way out of proportion. Nothing is shady if you read what you are suppose to, where it tells you what they would do.

[Anima]

I really hope they're gonna fix the Payment System, or I'm not even gonna be able to log in after they start charging ... ; ;

[kanjitai]

I can't even pay through paypal. I'm a verified paypal member and have never had any problems paying with paypal before. when I try to buy crysta through paypal who then pays playspan it works. then for some reason playspan cancels the order. I've talked with playspan and they say I'm triggering a security filter.

they won't tell me what filter only possble ways to fix it. I have followed them all and playspan still cancels my orders. it's been one year and this problem still exists. my only options are click and buy and ultimate gamer cards which are through playspan. oddly enough the cards work.

I've even been hung up on when talking with playspan. i kept insisting on talking to a manager and after five minutes got hung up on. i just wish SE would let us direct pay. both in 11 and 14.

[Catapult]

While I don't have an XI account, I've been lurking there and watching their dev tracker for updates.
The following comment from a rep appeared in the thread currently sitting at 683 posts: http://forum.square-enix.com/ffxi/th...l=1#post160436

I understand the post was copied here by users who read from the FAQ thread, but just wanted to be sure to get a dev tracked post directly into the thread so anyone not reading the entire thread can follow the discussion.

We'll continue to update all the users best we can as we discuss the subject internally. We really do appreciate your patience and know that you are waiting eagerly for further replies.

I'll leave it at that for now and get back to you next when there is more information.

One might say this is good news, as it is an indication that the XI fallout has possibly turned the heads of SE accountants, who are the ones that matter in this environment. I'll be continuing to watch (as I'm sure a few others will be too).

[Chocobits]

So apparently FFXI users are being forcibly switched over to C&B by the end of August? Haven't played in a month or so and I've been thinking of coming back.. All I can say is: don't do it SE. You can try to get your way on a lot of things, but C&B won't fly.. you can't dictate how people pay for a service. This isn't the 90s. People let their wallets do the talking and if you think CC processing fees will offset the lost business from this underhanded move, please mail me first class the stuff that you guys are smoking. Half the freaking world can't even use Crysta and about 5-10% of all major banks are going to refuse charges from C&B to go through - for the protection of their customers.