Terrible Payment System

[Warm]

I support paypal greatly !

[Aramyth]

Paypal is just a lame as Click&Buy only not as obviously so.

I had Paypal keep charging my credit card 2-5 fees when I wasn't even using my account. I called them up and they said there s no record of those transactions so I had to get them blocked and reversed by my credit card company.

I want to pay SE directly. The exact amounts. If something happens with billing I know I can call yen up and they'll adjust it. I know they won't charge me random hidden fees.

[Zenaku]

Paypal is just a lame as Click&Buy only not as obviously so.

I had Paypal keep charging my credit card 2-5 fees when I wasn't even using my account. I called them up and they said there s no record of those transactions so I had to get them blocked and reversed by my credit card company.

I want to pay SE directly. The exact amounts. If something happens with billing I know I can call yen up and they'll adjust it. I know they won't charge me random hidden fees.

One thing i love about wow when i play 60days to try it out and i forgot to cancel payment i call them up and they give me back my money within 1-3days. Now try and do that with SE company they just keep your money and wont even try to fix anything.

i hope SE can fix there shit and allow us to pay them and by the look of no Dev post it seem they not thinking of any new payment for now.....

[Raim]

Paypal is just a lame as Click&Buy only not as obviously so.

I had Paypal keep charging my credit card 2-5 fees when I wasn't even using my account. I called them up and they said there s no record of those transactions so I had to get them blocked and reversed by my credit card company.

I want to pay SE directly. The exact amounts. If something happens with billing I know I can call yen up and they'll adjust it. I know they won't charge me random hidden fees.

Yeah except Paypal isn't a shady third party company known for having bad customer relationship.

[Kailea_Nagisa]

I love how most of the people complain about Click&buy, have not even had any experience with them outside FFXIV, and that would be 0, because we have not even been charged monthly yet. People really need to take the tin hats off. People have good and bad experiences with any company, but the bad ones sometimes get blown into great big stories that don't even seem to make sense after a while.

[Anima]

I really hope they're gonna fix the Payment System, or I'm not even gonna be able to log in after they start charging ... ; ;

[Zenaku]

I love how most of the people complain about Click&buy, have not even had any experience with them outside FFXIV, and that would be 0, because we have not even been charged monthly yet. People really need to take the tin hats off. People have good and bad experiences with any company, but the bad ones sometimes get blown into great big stories that don't even seem to make sense after a while.

but everyone having issue some there area not even on there list sometime it's a city or 5 city away from there own. This is bullshit from SE and the dev team not even going to try and answer maybe this would get them to answer. it's so many step it's pain in the ass to even sign up to them.

[Seirra_Lanzce]

but everyone having issue some there area not even on there list sometime it's a city or 5 city away from there own. This is bullshit from SE and the dev team not even going to try and answer maybe this would get them to answer. it's so many step it's pain in the ass to even sign up to them.

Is so horrendous to even begin signing up and to look that your country not even listed in the list.

[Platinumstorm]

I love how most of the people complain about Click&buy, have not even had any experience with them outside FFXIV, and that would be 0, because we have not even been charged monthly yet. People really need to take the tin hats off. People have good and bad experiences with any company, but the bad ones sometimes get blown into great big stories that don't even seem to make sense after a while.

You're right, I've never had experiences with C&B, but I felt they were shady, I read their TOS, and I discovered the charges for having an account with them per year if you don't use it.

They didn't show that up front, and that made me not trust them or want to do business with them. The last time I was on the C&B site, I couldn't even find that provision anymore, but because I found it there previously I want nothing to do with them.

Likewise, it would be great for SE to avoid the fees associated with Paypal transfers. SE hosting their own billing services using a practical, IE. Don't charge people a full month for 5 days of game time, is the best option, and one that people will trust because players who pick up FFXIV are already going to be familiar with the company.

This doesn't even touch the fact that many players have difficulty with the SE account management system in the first place. I talked to one person last week who thought he was cancelling a subscription and he ended up closing his account entirely, losing his characters.

I helped several players at game launch get through the account creation process because it wasn't clear, and one of them was accepted to Harvard!

It's clear from this thread, other threads about it, and the discussions around it revolving from the FFXI conversion that this is going to be a major hurdle for SE when the time comes for XI conversion and an XIV subscription fee next year. It doesn't matter if the company is legitimate or not, but the payment methods just aren't trusted by a significant portion of the potential subscriber base.

[kanjitai]

I can't even pay through paypal. I'm a verified paypal member and have never had any problems paying with paypal before. when I try to buy crysta through paypal who then pays playspan it works. then for some reason playspan cancels the order. I've talked with playspan and they say I'm triggering a security filter.

they won't tell me what filter only possble ways to fix it. I have followed them all and playspan still cancels my orders. it's been one year and this problem still exists. my only options are click and buy and ultimate gamer cards which are through playspan. oddly enough the cards work.

I've even been hung up on when talking with playspan. i kept insisting on talking to a manager and after five minutes got hung up on. i just wish SE would let us direct pay. both in 11 and 14.