Unable to retrieve attachments sent by the DevTeam.

[nephroditus]

Time: 19:42 Feb 12 2014
Frequency: Every time I try (permanent)
World name: Shiva
Character name: Nicodemus Gowen
NPC name: Delivery Moogle
Monster name:
Class/Level: Pugilist Lvl4
Party or solo: Solo
In-game time: 18:42
Area and coordinates: Ul'dah, Steps of Nald, Ruby Road Exchange, X11 Y9
Steps:
1. I received 3 mails from the DevTeam. Opened the first one. It had a bottle of Fantasia in it. I took it.
2. I opened the second one. It has another bottle of Fantasia in it and a wind-up cursor minion. I tried "Take All" but I received an error message: "Unable to accept attachment. You either lack space in your inventory or cannot possess more than one of this item.
3. I tried drag-and-dropping the minion in my inventory, but I can't grab it.
4. I opened the third mail and retrieved my pair of Garlond Goggles from it.

The DevTeam I guess knows the rules, so I think I can have 2 bottles of Fantasia, otherwise they wouldn't have sent me two. But if I can't, it's ok, but I'd still like to get my minion. Please help.

Connection Specs
- Type of internet connection/provider: UPC 120 Mbit/sec
- Modem maker/model number: Samsung Horizon

PC Specs
-=-=-=-=- System Information -=-=-=-=-
OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name TSUNAMI
System Manufacturer Gigabyte Technology Co., Ltd.
System Model G41MT-D3V
System Type x64-based PC
Processor Intel(R) Core(TM)2 Duo CPU E7400 @ 2.80GHz, 2800 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Award Software International, Inc. F2, 2011.03.09.
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United Kingdom
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name Tsunami\Feri
Time Zone Central Europe Standard Time
Installed Physical Memory (RAM) 4,00 GB
Total Physical Memory 4,00 GB
Available Physical Memory 1,93 GB
Total Virtual Memory 8,00 GB
Available Virtual Memory 4,49 GB
Page File Space 4,00 GB
Page File C:\pagefile.sys
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Laptop Model Name:
Laptop Model Number:

Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:

Browser Information
- Name and version of the browser currently in-use: Firefox 26.0
- Internet Explorer Version: I play on my PC, but I'm writing this e-mail on my Mac. There is no Internet Explorer.

[Reinheart]

I have 2 bottles of phantasia, try storing one of the bottles with your retainer first and try again to see if that works. It's Ex/Rare so you can't have 2 on your character, so move one to the retainer.

[nephroditus]

Thanks, I'll try that.

[Lollie]

Better yet use one, the Change option sits on your character till you use it and the requirements are such it is highly unlikely you will change your appearance by mistake.